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QVC Customer Service Specialists help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and drive sales while maintaining a high-paced call volume. Busy day handling a high volume of customer inquiries. You'll personalize the experience for each caller. You'll answer incoming calls like confirming refunds, taking payments, placing orders, analyzing account data, and promoting additional products. Opportunity for advancement across the entire QVC Group network. You'll report to an assigned Supervisor. You'll work a set schedule and structured day, this includes a weekly weekend set shift. You'll work remotely from home.