Quotations Specialist

Border States Industries • Meridian, MS

74d

About The Position

The Quotations Specialist provides specialized knowledge and skills in quoting equipment and packages to customers. Performs takeoffs of bids and pricing functions. Proactively works with engineers and customers to meet their changing business needs and resolve issues. Develops quotations and requests bid and/or performance bonds for customers within company profit objectives and guidelines. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.

Requirements

• Minimum of a business or trade degree preferred or the equivalent in work experience.
• Minimum of four years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Ability to read, write and speak in English preferred.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software preferred.
• Prior experience working in switchgear manufacturer quotations software (i.e. Eaton BidManager) may be preferred.

Nice To Haves

• Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• Technical ability to read blueprints and specifications.
• Excellent interpersonal, written, and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Responsibilities

• Performs takeoffs of bids and pricing functions that could include products such as switchboards, panelboards, transformers, safety switches, motor control centers, variable frequency drives, switchgear, duct systems, and specialty equipment or products such as fixtures, lighting, lamps, and dimming systems.
• Utilizes knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project.
• Provides guidance and may participate in the completion of the quotation process for each assigned project.
• Provides customers with timely follows-up on specialized or technical inquiries and requests.
• Develops quotations and requests bids for customers within company profit objectives and guidelines.
• Provides consistent, responsive, quality service to our customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Coordinates with Border States staff to resolve customer billing issues resulting from errors in the quotations process, pricing, shipping, deliver or other customer service/credit areas.
• Maintains an active log of wins/losses for project bids that includes vendors and contractors quoted.
• May provide value engineering and expedited ship options per customer's specific project needs.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree