Quotations Specialist

Hajoca • Bentonville, AR

1d

About The Position

You will: Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers. Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems. Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness. Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables. Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application. Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• 1+ years' experience creating quotes and providing customer service
• Comprehensive knowledge of products sold by the Profit Center
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Nice To Haves

• Have experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data.
• Possess outstanding verbal and written communication, and generous listening skills.
• Be organized, a self-starter, and detail oriented.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Be able to collect and analyze quotations data to determine patterns of success or failure; take appropriate action to adjust processes to ensure success.
• Be able to learn and operate the computer related systems used to create and submit quotation packages and create orders.

Responsibilities

• Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer
• Negotiate pricing with manufacturers and customers
• Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems
• Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness
• Follow up with customers to ensure orders are filled promptly
• Assist with project management and coordinate deliverables
• Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application
• Investigate and resolve customer problems
• Address pricing deductions and material returns timely and in accordance with Company policy and procedure
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk
• Successfully complete required safety and compliance training programs as assigned
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed