Quill Loyalty & Memberships Program Intern (Rewards+) - June 2026

Staples Inc. • Lincolnshire, IL

2d

About The Position

At Quill, our mission is simple: using office supplies to make a rewarding workplace. We serve millions of small and mid-sized businesses across the country, helping them run better offices through smarter products, better service, and innovative programs like Rewards+, Quill’s paid loyalty membership.
Rewards+ is a fast-growing program focused on delivering real savings, exclusive benefits, and long-term value to our customers. We’re looking for a motivated intern who’s excited to learn how a loyalty program is built, operated, marketed, and optimized.
Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)
Intern Pay Rate: $26 per hour
Position Overview:
As a Rewards+ Loyalty Program Intern, you’ll get hands-on exposure to how a large-scale membership and loyalty program runs inside a real business. You’ll work closely with the Rewards+ and Lifecycle Marketing team on initiatives that impact enrollment, engagement, retention, and member experience.
This role is ideal for someone interested in marketing, consumer insights, growth strategy, eCommerce, or analytics who wants to understand how brands build programs that keep customers coming back.
What You'll Gain:
Real-world experience managing a large-scale paid loyalty program
Mentorship from a team that works on retention, lifecycle marketing, and growth strategy
Exposure to how decisions are made using customer data and business metrics
Portfolio-worthy projects you can speak to in future marketing, product, or strategy roles

Requirements

• Actively pursuing a master’s degree in Marketing, Business, Communications, Economics, Analytics, or a related field
• Curious about loyalty programs, consumer behavior, and growth marketing
• Highly organized, detail-oriented, and eager to learn
• Comfortable working with data in Excel/Google Sheets (advanced skills a plus, not required)
• Strong written and verbal communication skills
• Self-starter who enjoys problem-solving and collaborating across teams
• Collaborative – able to build partnerships and work collaboratively with others to meet shared objectives
• Customer Focused – able to identify and understand internal or external customer needs and interests and deliver customer-centric solutions
• Inclusive – dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures
• Innovative – develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions
• Self-Developer – actively seeks new ways to grow and be challenged using both formal and informal development channels

Responsibilities

• Support day-to-day operations of the Rewards+ loyalty program
• Assist with building and launching member campaigns, promotions, and benefits
• Help QA and coordinate loyalty experiences across site, email, and promotions
• Analyze performance metrics like enrollment, engagement, benefit usage, and retention
• Build simple reports and summaries to share insights with the team
• Conduct competitive research on other loyalty and membership programs
• Help document processes and create training/reference materials
• Contribute ideas to improve the member experience and program value

What This Job Offers

• Career Level: Intern