Quicklane Automotive Service Advisor

Beck Automotive Group•Palatka, FL

74d

About The Position

Beck Automotive Group seeking to hire Service Advisors to advise customers on service options and costs when their vehicle needs repair. Applicants should have experience, good customer service and sales skills, and general knowledge of vehicle mechanical operations. We value our employees and invest in their success! The Beck Automotive Group owns 5 dealerships and is also looking for career-minded professionals who want to grow with us. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. At Beck Automotive Group, we understand the importance of personal growth and professional development. We offer a competitive benefits package to support your well-being and provide the platform for a successful career. Our benefits include: Competitive Pay Plan: We recognize and reward your hard work and commitment. Low-Cost Health Insurance: Starts as low as $82.08pp. Quality Dental & Vision Insurance: Comprehensive coverage for your well-being at a very affordable rate. Amazing Scholarship Program: 100% Company Paid College Tuition for you, your spouse, or children. 100% Company Paid Life Insurance: $25,000 insurance benefit for your peace of mind. Daycare Assistance: We provide 50% of Child Care Tuition Premium Costs. Work-Life Balance: Enjoy a Comfortable and Flexible Schedule Retirement 401(k) Plan: Plan for your future. Company Provided Skills Training: We invest in you because you are our next star! Paid Vacation: Take time off to relax and rejuvenate. Paid Holidays: Celebrate special moments with your loved ones! Employee Purchase Discounts: Enjoy special pricing on our vehicles, parts, and service Career and Leadership Development Training: Grow your career within our expanding organization. Drug-Free Workplace: We prioritize safety and well-being.

Requirements

Experience is preferred
General automotive operational knowledge is required
Good work ethic and computer skills
Excellent customer service and communication skills
A positive attitude and professional appearance
Pleasant, energetic, conscientious, dependable, self-starter with the ability to multi-task in a fast-paced environment.
Adhere to company policies, OSHA regulations, and any other city/state-mandated regulations
Valid driver's license
High school diploma or equivalent
Resume must be uploaded for immediate consideration.
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.

Responsibilities

Schedule appointments for service/maintenance/recall work
Greet customers, inspect their vehicle and answer questions.
Advise customers on necessary/suggested services and costs.
Offer additional services and products, including special promotions
Follow the status of a customer's vehicle from service bay entry through completion of work
Keep customers informed of any changes that occur
Upon completion of work, review work order with the customer
Provide a completely satisfied customer experience