Quicklane Advisor

Heritage Ford•Corydon, IN

25d

About The Position

Heritage Ford is a family owned and operated business which has served the Southern Indiana/Louisville community since 1986. We put the highest value on our customers as well as each member of our team. Our co-workers and customers are like family to us. If you are aligned with our philosophy of providing our customers the greatest value possible, value a professional family atmosphere of trust, and are willing to contribute to a winning team, we would love to meet you. SCHEDULE Five day work week Opening Shift: Monday - Friday 7:00A-4:00P with one day off during the week, rotate Saturdays 8:00A-3:30P, Sundays closed Closing Shift: Monday - Friday 8:30A-5:30P with one day off during the week, rotate Saturdays 8:00A-3:30P, Sundays closed

Requirements

Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity

Responsibilities

Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly report all vehicle symptoms as described by the customer
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Explain all completed work and charges to customers