Quick Service Manager

Loveland Buick GMC•Loveland, CO

1d•$45,000 - $75,000•Onsite

About The Position

The Quick Service Manager at Loveland Buick GMC will be responsible for overseeing the daily operations of the quick service department. This individual will ensure efficient and effective service delivery to customers while maintaining high levels of customer satisfaction. This is a full-time, individual contributor role in the automotive industry located in Loveland, Colorado.

Requirements

High school diploma or equivalent
At least 2 years of experience in a quick service or automotive technician role, especially interested in Jiffy Lube, Grease Monkey and Firestone management experience.
Strong leadership and communication skills
Ability to multitask and prioritize in a fast-paced environment
Excellent customer service skills
Proficient computer skills and experience with service management software
Valid driver's license and clean driving record
Must be able to pass a background check and drug test

Responsibilities

Supervise and train quick service technicians to perform oil changes, tire rotations, and other basic vehicle maintenance tasks
Schedule and assign work to technicians according to their skill level and availability
Oversee the inventory management of supplies and parts in the quick service department
Maintain a clean and organized work area to ensure a safe and efficient work environment
Coordinate with the service advisor to ensure timely and accurate completion of customer work orders
Monitor and maintain customer satisfaction ratings and address any customer concerns or complaints
Collaborate with the service manager to develop and implement process improvements for the quick service department
Adhere to all safety procedures and company policies
Stay up-to-date on industry trends and best practices to continually improve the quick service department