Quick Service Assistant Manager

Rio Hotel & Casino Las Vegas • Las Vegas, NV

1d • Onsite

About The Position

The QSR F&B Assistant Manager is responsible for the oversight and day to day operations within Food & Beverage for Rio Las Vegas Hotel & Casino. This position will directly manage and provide oversight to the Supervisor and hourly team members in multiple outlets. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Maintain exceptional customer service at every interaction. Build and maintain strong customer relationships on behalf of Dreamscape-Rio Las Vegas. Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces. Uphold policies and procedures in areas of oversight to ensure elevated guest service standards. Assess and communicate operational opportunities with Food and Beverage leadership. Ensure proper ordering and inventory in all areas of oversight. Engage in the financial performance and analytic metrics in all areas of oversight. Perform other reasonable duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES This position works directly with the operational teams and oversee the Supervisor and hourly team members.

Requirements

• Minimum three years of progressive hospitality operations experience.
• Ability to work nights and weekends and holidays as business demands.
• Organizational skills, solution-driven, analytical thinker.
• Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
• Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
• Proactive with an attention to detail.
• Able to set priorities, work schedules, and meet department deadlines.
• High School Diploma or GED (required)
• At least 21 years of age.
• Must be able to qualify for licenses and permits required by federal, state and local regulations.

Nice To Haves

• Experience leading large teams, both in a bargaining and non-bargaining environment.
• Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday), technical knowledge of data analytics systems.

Responsibilities

• Maintain exceptional customer service at every interaction.
• Build and maintain strong customer relationships on behalf of Dreamscape-Rio Las Vegas.
• Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces.
• Uphold policies and procedures in areas of oversight to ensure elevated guest service standards.
• Assess and communicate operational opportunities with Food and Beverage leadership.
• Ensure proper ordering and inventory in all areas of oversight.
• Engage in the financial performance and analytic metrics in all areas of oversight.
• Perform other reasonable duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED