Quick Lane Service Advisor
About The Position
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Quick Lane Service Advisor to join our team. At Kendall Ford of Anchorage our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall are: · Competitive pay plan · Substantial bonus program · Career path development opportunities · Competitive paid time off and paid personal leave · Discounts on parts, service and vehicle purchases for you and your immediate family · Medical, Dental and Vision insurance · Paid Life insurance · 401(k) plan with Fidelity · Accident and Illness supplemental plans Customers may only buy a few vehicles in their lifetime, but our goal is to earn their trust for every mile in between. At Kendall Auto Group, our Quick Lane Service Advisors are the face of our service experience and the driving force behind building lifelong customer relationships. We’re looking for a high-energy, customer-focused professional who thrives in a fast-paced environment and enjoys staying busy. If you’re someone who enjoys helping people, solving problems, and working as part of a strong team — this could be the opportunity for you. What You'll Do:
Requirements
- High energy and positive attitude
- Strong customer service and communication skills
- Attention to detail
- Ability to multitask in a fast-paced environment
- Strong time management and organizational skills
- Team-oriented mindset
- Ability to prioritize customer needs
- Strong customer service skills
- General automotive knowledge preferred
- Valid driver’s license with good driving record
- Ability to work in a dynamic, high-volume environment
Nice To Haves
- Service writing experience is not required, we will train the right person.
- Dealership experience is preferred.
Responsibilities
- Greet and assist customers with vehicle service needs
- Recommend maintenance and repairs based on vehicle needs
- Communicate with technicians to ensure accurate and timely service
- Provide updates to customers throughout the day
- Research vehicle history and make informed recommendations
- Schedule appointments and manage workflow
- Ensure repairs are completed properly and customer expectations are met
- Work closely with service, parts, and sales teams
Benefits
- Competitive pay plan
- Substantial bonus program
- Career path development opportunities
- Competitive paid time off and paid personal leave
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan with Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
