Quant Analytics Senior Associate

JPMorgan Chase & Co. • Wilmington, DE

23h

About The Position

Chase is investing in innovative, customer-first experiences that connect the
dots on behaviors to create seamless, highly personalized money movement
services and payments. You’ll join a fast-moving analytics team focused on
deepening customer engagement and shaping how we deliver the experiences
customers increasingly expect. This is an opportunity to turn complex data into
clear insights that influence strategy, product decisions, and measurable
customer outcomes.

As an Senior Associate Quant Analytics within the Commerce Payments Analytics
team in the Data and Analytics organization, you will combine strong analytical
skills with domain knowledge to make data actionable and easy to consume. You
will translate insights for both analytic and non-analytic partners, helping
teams align on customer needs, performance drivers, and opportunities to improve
engagement. You will collaborate across functions to accelerate learning, share
best practices, and strengthen how we use data to deliver more personalized
experiences in payments and money movement.

Requirements

• 3+ years of related experience with Bachelor's degree in a quantitative or related field required.
• Proficiency in SQL, Python, Alteryx, and Tableau.
• Excellent strategic thinking and problem-solving abilities.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Experience delivering analytics solutions following an Agile (Scrum or Kanban) methodology.
• Familiarity with data mining, statistical modeling, machine learning, and other advanced analytics methods.
• Robust data management skills with a focus on ensuring data quality and organization.
• Demonstrated ability to independently make the decisions and judgements necessary to deliver quality analytics solutions.
• Effective communication skills, both written and verbal.
• Strong soft skills, including adaptability, emotional intelligence, and conflict resolution.
• Demonstrated ability to analyze and solve problems, innovate, and think creatively.

Nice To Haves

• Masters with 3+ years of analytics experience
• Functional industry experience in analytics, operations, marketing, credit/risk, technology or finance
• Intermediate knowledge of Machine Learning

Responsibilities

• Support and lead partnerships with key stakeholders and product groups with strong understanding of business drivers, underlying data, and processes.
• Lead the development, reporting, and visualization of performance metrics and KPIs. Use analytical tools such as trend analysis, segmentation, optimization, and other techniques to improve business function performance.
• Collaborate with the Area Product Owners to formulate quantifiable goals for measurement; advise on strategies and experimentation required to achieve business goals.
• Provide management with self-service tools to explore and report on current trends of key metrics.
• Analyze interactions across a variety of channels to better understand customer journeys, friction points, and program performance.
• Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives, in regularly-scheduled analytics meetings chaired by the analyst in this role.
• Support our team’s current production reporting environment, including answering questions from stakeholders, troubleshooting issues, and enhancing these processes.
• Ensure compliance with established controls and regulatory requirements in all analytics activities.
• Contribute to innovation and creativity within the team by actively proposing new ideas and approaches to improve processes and support effective solutions.
• Mentor junior analysts and contribute to shared learning across the broader analytics community

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees