Quant Analytics Associate
About The Position
Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines OF Businesses such as Auto Finance, Business Banking, Consumer Banking, Credit Card, and Wealth Management and drive strategic decision while advancing your career. Don’t miss this chance to leverage your skills, collaborate multiple lines of businesses and acquire knowledge on a variety of financial products. As a Quantitative Analytics Associate within the Remediations & Corrections team, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JP Morgan Chase. This role involves addressing affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues. To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service.
Requirements
- Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)
- 3 plus years of experience with SQL and at least one of the following analytical tools: SAS, Python, R
- Experience working with at least one line of business within Chase Consumer and Community Banking
- Strong communication skills (both written and verbal)
- Detailed and quality oriented
- Proven ability and commitment to mentoring junior team members
Nice To Haves
- Master’s degree with plus years of code development working experience in SQL/SAS
- Demonstrated ability to influence and partner collaboratively with business partners
- Demonstrated advanced troubleshooting and problem-solving skills with a customer service focus
Responsibilities
- Collaborate with key stakeholders across the firm to understand case contexts, including issues, and translate high-level requirements into detailed analytic steps
- Query databases and manipulate data to identify correction populations, financials, and create execution files using account, customer, and transaction-level data
- Ensure accuracy in analytics steps by paying attention to detail and supporting the independent validation team with case requirements and code
- Automate repetitive analytics steps across cases using SAS macros and other tools
- Develop skills to deliver best-in-class analytics in the treatment of customer issues
Benefits
- We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
