Quality Workplace Coach

Boeing•Puyallup, WA

2d•Onsite

About The Position

Boeing Commercial Airplanes (BCA) is seeking a Quality Workplace Coach (Level 3 or 4) in Puyallup, WA. The Quality Workplace Coach (QWPC) team is looking for enthusiastic individuals passionate about motivating and inspiring others. In this role, you will support quality inspectors and manage Structured On-The-Job activities. Ideal candidates will be Subject Matter Experts (SMEs) in inspection methods and quality processes, with hands-on experience and proficiency in Non-Conformance Record (NCR) writing. Strong collaboration, coaching, and leadership skills are essential, along with a genuine ability to connect with others. The company's motto is, “We Make People Awesome.” They offer a collaborative culture with flexible scheduling, minimal overtime, and lower physical demands.

Requirements

5+ years of experience in manufacturing operations, quality, or other related field
5+ years of experience in quality inspection and/or auditing
5+ years of experience working or inspecting non-conformance work orders
Experience mentoring, coaching, guiding, and leading teams

Nice To Haves

Level 4: 2+ years of experience mentoring, coaching, guiding, and leading teams
Bachelor’s degree or higher preferred
Quality inspection experience in three or more of these areas: Quality inspection in Structures, Seal, Flightline processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System
Proficiency with MS Office applications
Excellent analytical, communication and problem-solving skill

Responsibilities

Able to coach Quality inspectors on best practices in inspection techniques and performance improvement, utilizing expertise in quality manufacturing and assembly across various areas such as Structures, Seal, Flightline processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System
Analyzes and interprets performance and quality data (e.g. CMES, PAS, EPES, TMC) to identify improvement opportunities
Analyzes processes and supports problem solving, develops, communicates and documents innovative solutions in support of area quality goals
Assists Quality managers and team leads with Structured On-the-Job Training (SOJT) plans and provides program/job specific advanced skills coaching
Offers Subject Matter Expertise for specific Quality skills through Workplace Coaching
Provides coaching, positive modeling, and observation opportunities to help team members excel
Encourages questions to ensure understanding and gives timely feedback on performance
Reinforces efforts and progress while clarifying expected behaviors, knowledge, and proficiency levels
Fosters good interpersonal relationships through helping team members feel valued, appreciated and included in discussions