Quality Technician

Robroy Industries•Belding, MI

About The Position

What You’ll Be Doing Inspect parts using calipers, micrometers, gauge pins, thickness gauges, fixtures, and other standard measurement tools Perform first-piece approvals for CNC operations Investigate defects and customer issues using 5 Whys and 8D (experience required) Accurately document inspection results, nonconformances, and corrective actions with full traceability Communicate quality decisions clearly to operators, supervisors, and managers Drive scrap reduction and continuous improvement using data and metrics Stop production or shipment when parts do not meet requirements Maintain disciplined, organized, and audit-ready documentation practices. Support ISO 9001 activities, including internal audits. Ensure compliance with internal procedures and external standards (UL, CSA, NEMA, NEC). What We Need From You 2–4 years manufacturing inspection or quality experience Strong hands-on measurement skills (we do not train basic quality) 2–4 years of manufacturing experience with hands-on inspection and measurement proficiency. 2+ years working within a documented quality system, including traceability and disciplined documentation. 1–3 years participating in root cause and problem-solving activities (5 Whys, 8D). 2+ years in a production-facing quality role requiring communication, influence, and conflict navigation. 1–3 years working with quality metrics, data analysis, and continuous improvement efforts. Ability to handle conflict professionally and stand firm on facts Receive customer quality issues and lead investigation, containment, root cause identification, and corrective action. Ensure implemented changes effectively resolve the issue and meet ongoing quality expectations. Drive follow-through to completion—no open loops. Promote safety, housekeeping, and compliance in all quality-related activities. Act as a collaborative problem solver and trusted quality partner on the shop floor Education High School Diploma or GED required Associate degree in Manufacturing, Engineering, or Quality preferred This Is NOT the Job If You Prefer desk-only quality roles Avoid confrontation or tough calls Treat quality as policing or enforcement Struggle with documentation or follow-through Why People Stay Stable manufacturing work High trust and autonomy Clear path to increased responsibility Respect for quality decisions

Requirements

2–4 years manufacturing inspection or quality experience
Strong hands-on measurement skills (we do not train basic quality)
2–4 years of manufacturing experience with hands-on inspection and measurement proficiency.
2+ years working within a documented quality system, including traceability and disciplined documentation.
1–3 years participating in root cause and problem-solving activities (5 Whys, 8D).
2+ years in a production-facing quality role requiring communication, influence, and conflict navigation.
1–3 years working with quality metrics, data analysis, and continuous improvement efforts.
Ability to handle conflict professionally and stand firm on facts
High School Diploma or GED required

Nice To Haves

Associate degree in Manufacturing, Engineering, or Quality preferred

Responsibilities

Inspect parts using calipers, micrometers, gauge pins, thickness gauges, fixtures, and other standard measurement tools
Perform first-piece approvals for CNC operations
Investigate defects and customer issues using 5 Whys and 8D (experience required)
Accurately document inspection results, nonconformances, and corrective actions with full traceability
Communicate quality decisions clearly to operators, supervisors, and managers
Drive scrap reduction and continuous improvement using data and metrics
Stop production or shipment when parts do not meet requirements
Maintain disciplined, organized, and audit-ready documentation practices.
Support ISO 9001 activities, including internal audits.
Ensure compliance with internal procedures and external standards (UL, CSA, NEMA, NEC).
Receive customer quality issues and lead investigation, containment, root cause identification, and corrective action.
Ensure implemented changes effectively resolve the issue and meet ongoing quality expectations.
Drive follow-through to completion—no open loops.
Promote safety, housekeeping, and compliance in all quality-related activities.
Act as a collaborative problem solver and trusted quality partner on the shop floor