Quality Technician

Kenaitze Indian Tribe • Kenai, AK

5d

About The Position

The Quality Technician is responsible for assisting the Quality and Risk Manager with supporting Quality Assurance and Performance Improvement (QAPI) processes and analyzing risk events/data throughout the Tribe. The purpose of the position is to help monitor and maintain quality assurance processes, procedures and controls to meet established performance, quality, risk and safety regulations/standards.

Requirements

• Associates Degree or a combination of education and experience in a related field may be substituted for a degree
• One year (1) of experience in healthcare
• One (1) year of experience in data management and data analysis including proficiency in Excel and building data reports
• Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy
• Ability to work on several projects simultaneously and under tight schedule
• Good oral and written communication skills
• Good facilitation and interpersonal skills
• Ability to read and understand standard business documentation and accreditation regulations (e.g contract language and accreditation standards)
• Knowledge of quality assurance and performance improvement practices and principles
• Knowledge of data collection and interpretation
• Proficiency and experience in working with Microsoft Word, Excel, and other software programs
• Ability to work independently as well as collaboratively
• Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others
• This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.

Nice To Haves

• Knowledge and experience working with cultural diversities

Responsibilities

• Identifies and trends data to detect where improvements are needed and identifies areas of success within the organization
• Participates in Quality and Risk functional workgroups and carries out associated work plans
• Provides support for quality assurance initiatives and performance improvement teams on behalf of the Quality Department; working with program staff when necessary
• Implements the Model For Improvement and Plan Do Study Act methodology to drive performance improvement projects
• Monitors performance (in relevant areas) according to applicable standards and provides data and recommendations for actions to the Quality and Risk Manager
• Provides support to the Quality/Compliance/Privacy department in conducting surveys, maintaining databases, preparing internal and external documents, and creating reports
• Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees