Quality Technician

VRC Engineered Solutions • Milwaukee, WI

17d • Onsite

About The Position

Quality Technician – Lead Quality on the Floor – Drive excellence, make an impact VRC Engineered Solutions is looking for a hands‑on, detail‑driven Quality Technician III to take ownership of our internal RMA process and drive production quality excellence on the manufacturing floor. If you’re energized by solving problems in real time, partnering directly with operators and supervisors, and improving product quality through strong floor presence—this is your next career move. This is a senior-level quality role where you’ll influence processes, training, audit readiness, and overall quality culture. Your work will directly impact customer satisfaction, internal efficiency, and the performance of our plant operations. What’s in it for you? ✔ Competitive pay ✔ Excellent benefits (health, dental, vision) ✔ 401(k) with company match ✔ Paid vacation & holidays ✔ Professional development opportunities As the Quality Technician you will: Own and manage the internal RMA process, including receipt, verification, segregation, tracking, and disposition of returned product. Coordinate containment actions and oversee rework/sorting activities to ensure conformance to instructions and acceptance criteria; verify and document results. Maintain complete, accurate RMA documentation, including inspection findings, defect data, rework verification, scrap disposition, and traceability. Coordinate specialized in‑house inspections and recommend improvements to overall quality performance. Support in‑process inspections per control plans/work instructions and ensure proper documentation and inspection frequencies. Assist with first-piece/first-article approvals, job start-ups, and changeovers; escalate quality concerns and support containment efforts. Contribute to production quality initiatives including operator training (defect recognition, inspection technique), SPC data collection, and reaction plan adherence. Support audit readiness for ISO 9001; exposure to IATF 16949 and ISO 13485 preferred. Participate in layered process audits and product audits. Provide backup quality coverage across 1st and 2nd shift as needed. Interact with customers as needed for RMA clarification or quality concerns; occasional local travel may be required.

Requirements

• Working knowledge of ISO 9001 ; experience with IATF 16949 and ISO 13485 is a plus.
• Ability to read and interpret engineering drawings and specifications.
• Proficiency with measurement tools: calipers, micrometers, height gauges, pin gauges, visual inspection aids.
• Strong organizational skills, documentation accuracy, communication abilities, and the capability to coach shop-floor quality behaviors.
• Computer proficiency, including Microsoft Office (Excel, Word, Outlook); IQMS experience preferred
• High school diploma/GED required; Associate degree, technical training, or certification preferred.
• 3–5+ years of quality experience in a manufacturing environment (plastics injection molding preferred), or equivalent combination of education and training.

Nice To Haves

• experience with IATF 16949 and ISO 13485
• IQMS experience

Responsibilities

• Own and manage the internal RMA process, including receipt, verification, segregation, tracking, and disposition of returned product.
• Coordinate containment actions and oversee rework/sorting activities to ensure conformance to instructions and acceptance criteria; verify and document results.
• Maintain complete, accurate RMA documentation, including inspection findings, defect data, rework verification, scrap disposition, and traceability.
• Coordinate specialized in‑house inspections and recommend improvements to overall quality performance.
• Support in‑process inspections per control plans/work instructions and ensure proper documentation and inspection frequencies.
• Assist with first-piece/first-article approvals, job start-ups, and changeovers; escalate quality concerns and support containment efforts.
• Contribute to production quality initiatives including operator training (defect recognition, inspection technique), SPC data collection, and reaction plan adherence.
• Support audit readiness for ISO 9001; exposure to IATF 16949 and ISO 13485 preferred.
• Participate in layered process audits and product audits.
• Provide backup quality coverage across 1st and 2nd shift as needed.
• Interact with customers as needed for RMA clarification or quality concerns; occasional local travel may be required.

Benefits

• Competitive pay
• Excellent benefits (health, dental, vision)
• 401(k) with company match
• Paid vacation & holidays
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED