Quality Technician – 2nd Shift (Seasonal)

1-800-FLOWERS.COM, INC.•Lake Forest, IL

1d•$21 - $22

About The Position

The Quality Technician ensures product safety, quality, and compliance by monitoring production processes, conducting inspections, and supporting food safety programs such as HACCP and GMP. This role is responsible for verifying specifications, documenting results, identifying and escalating issues, and supporting audit readiness and regulatory compliance.

Requirements

High School diploma or equivalent preferred.
Previous food manufacturing experience with 6+ months in quality control preferred
HACCP and SQF experience preferred
Basic math skills including percentages, fractions, and decimals
Experience with Microsoft Office Suite
Ability to understand label requirements, lot code formats, procedures, diagrams, and written specifications
Ability to learn and apply procedures and safety protocols
Clear communication and active listening
Teamwork and ability to work independently
Attention to detail and focus
Time management and prioritization
Ability to stand, walk, twist, and reach for extended periods (8–10 hours), use hands to operate keyboards and controls, and regularly lift and move up to 50 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in demanding environments including crowded conditions and cold storage (approximately 40°F)
During the holiday seasons, time off is limited.

Responsibilities

Follow and enforce all safety, food safety, and GMP guidelines; report unsafe conditions immediately
Ensure HACCP plans are properly executed, monitor CCPs within tolerance, and take corrective actions when required
Perform production and process verification activities, including lot codes, weights, measurements, labeling, packaging, and product appearance
Conduct inspections of incoming materials and finished goods to ensure compliance with specifications, coordinating with warehouse for receiving inspections
Monitor and document temperature controls for coolers, refrigeration, and frozen products, including exposure at room temperature as applicable
Complete pre-operational inspections (visual and swabbing: ATP, allergen) and perform environmental swabbing per SOP schedules
Accurately record inspection results in QC systems and maintain documentation to support compliance and audit readiness
Support QA Supervisor with procedures, regulatory compliance, labeling, and nutritional documentation
Identify, communicate, and escalate quality issues promptly to ensure timely corrective action
Other Duties as assigned