Ensures manufactured products meet quality standards by inspecting, testing, and monitoring processes. Key duties include conducting in-process and final inspections, auditing workstations, calibrating equipment, and documenting non-conformance. They collaborate with engineering and production teams to resolve quality issues and drive continuous improvement. Work with Technical services to understand the cause of product failures as based on RMAs. Contact suppliers to return the product for credit (if within supplier warranty). If production deficiency, perform root cause analysis and recommend improvement Collaborate with various department staff to provide data about current quality levels and expertise for maintaining and improving the quality of work and products. Report to Management on the performance of quality audits, corrective actions, including the need for improvement. Handle and resolve quality issues with clients, manage manufacturing and production quality staff, continuously verify effectiveness, and provide advice for improving the quality system. Conduct plant floor audits to communicate with production associates and review all quality data such as scrap and sorting costs. Make recommendations to improve production methods, performance, and quality of product. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed