Quality Technician

SC Johnson Lifestyle BrandsChicago, IL
16d$31 - $47Onsite

About The Position

The Quality Technician – 2nd Shift is a key contributor to ensuring that all products manufactured at the SouthSide Soap Box facility meet SC Johnson’s rigorous safety, quality, and compliance standards. This hands-on role performs routine laboratory testing, supports real-time production decisions, and maintains an organized, audit-ready environment aligned with ISO 22716 and GMP principles. The technician collaborates closely with production teams, quality leadership, and cross-functional partners to troubleshoot issues, support quality investigations, and uphold consistent product excellence across all shifts.

Requirements

  • Bachelor’s degree in physical science, Chemistry, Biology, or a related scientific discipline (or equivalent experience)
  • 2-3 years of quality or laboratory experience in a manufacturing, consumer goods, or similar regulated environment.
  • Hands – on experience or working knowledge of microbiological testing, including the ability to work in an aseptic or controlled laboratory environment.
  • Strong problem-solving skills abilities with the capability to troubleshoot issues in real time.
  • Fast paced production, Strong computer skills, effective communication skills.

Nice To Haves

  • Prior experience in home care, personal care, chemical or consumer packaged goods (CPG) manufacturing environments.
  • Working knowledge of ISO 22716, GMP or other principles or other regulated quality systems.
  • ASQ certification (e.g., CQIA) or equivalent quality related certification or formal training preferred.
  • Exposure to auditing activities, internal audits, supplier audits, or certification such as BSI.
  • Hands-on experience working with SAP, RedZone, Smartsheet, or similar production.
  • Quality software.
  • Background supporting NCR investigation CAPA activities, or supplier quality evaluations.
  • Ability to analyze quality data, interpret specifications and COAs, and collaborate across shifts.
  • Strong data analysis capability with experience trending quality results or preparing reports.
  • Proven ability to work collaboratively across multiple shifts in high volume production environments.

Responsibilities

  • Ensure compliance with GMP ISO 22716 principles, internal quality standards and adherence to procedures.
  • Review incoming COAs and verify that documentation aligns correctly with product specifications, part numbers and PO requirements.
  • Communicate quality concerns, test failures or specifications deviations to the Quality Manager in a timely manner.
  • Support troubleshooting activities by gathering samples, evidence and clear documentation.
  • Assist in preparing quality reports, trend summaries and metric KPI updates for shift huddles or weekly quality meetings.
  • Partipcate in supplier- related quality checks by evaluating incoming materials.
  • Perform microbiological -related tasks, including sampling handling, coordination of testing, and maintaining aseptic techniques to prevent contamination.

Benefits

  • Rockstar health insurance benefits package
  • Jollydays: competitive vacation bundle
  • Generous retirement match + pre-tax savings options
  • 3 Care Days (a.k.a. Volunteer Time-Off) a year, to be a force for good
  • Global Ping Pong Tournament + Prom...you heard that right-- let's dance
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