Quality Technician

Reynolds Consumer Products•Tamaqua, PA

9d•$65,000 - $75,000•Onsite

About The Position

Quality Technician Job Overview Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance environment. Are you looking to build a strong career? Then we have an opportunity for you! We are searching for a Quality Assurance Analyst to join our team located at our facility in Tamaqua, PA. Responsibilities You will have the opportunity to Make Great Things Happen! Possess knowledge of all test purposes, methods, and equipment that pertain to product quality. Understand how those procedures relate to the quality of the product being tested. Develop and maintain production test data collection sheets as necessary. Accurately and completely maintain inspection and test record files in accordance with Product Quality Plans and Reynolds Quality Policies/Procedures. Assist with Quality training for new and existing employees, including the implementation of Reynolds Procedures and inspection methodologies. Maintain training records for quality documentation. Regularly perform audits on items such as quality checks, documentation, run conditions, and lock detectors. Communicate results and monitor for trends. Conduct online and inventory product audits based on process performance and customer complaints. Perform AQL sample inspections on incoming components, raw materials, production processes, and finished products including Imports, when necessary. Prepare certificates of conformance, certificates of analysis, and any other inspection documentation required by customers, accurately and in a timely fashion. Perform or participate in assigning disposition of nonconforming product and other aspects of the Hold process. Effectively utilize the Reynolds Quality databases for PPAPs, Holds, CARs, and supplier defects. Analyze for trends and publish findings. Responsible to comply with SQF and/or GMP practices, as specified at the individual plant, and programs to ensure safe food packaging product and to report food safety problems to those with authority to take action. Establish, maintain, and audit compliance to plant GMP’s, in accordance with regulatory and customer requirements. Create and distribute monthly GMP audit reports and monitor corrective actions. Participate in 3rd party GMP and/or SQF audits, when requested. Understand the product withdrawal / recall process and effectively assist in mock recalls as well as any actual recalls or product withdrawals. If assigned, create and post monthly reports for Quality Metrics, complaint information, and customer feedback. Assist as requested with customer visits/audits, customer product sample requests, data summaries, and complaint follow-up. Review returned product from customer complaints and investigate to root cause by reviewing product, machine run conditions, and test data. Utilize the CAR system as appropriate. Use standard problem solving tools, SPC charts, FMEAs, and mistake proofing for studying and improving process performance. Collect and analyze data, and summarize and communicate in reports when appropriate. Understand the calibration program. Identify equipment that is out of calibration and place equipment out of service when appropriate. If assigned, perform calibration on micrometers, calipers, dial indicators, and scales, maintaining proper documentation for these as well as calibration documentation received from outside vendors. Utilize GagePak software for data storage and calibration instructions. Use trend analysis to modify calibration frequency as needed. Represent Quality Services on manufacturing teams as needed. Participate in plant Daily Management when needed. Prioritize work load on a daily basis. Other projects as assigned. Perform work in a safe manner that protects and promotes the health and well-being of the individual and the environment. Assist the Quality Manager and Unit Managers, as necessary, with the following job tasks: Coordinating special projects Collecting samples Preparing for third-party audits Updating/communicating changes in product/material specifications Investigating customer complaints Maintaining database of assigned Responder numbers You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities.

Requirements

Be able to access and understand product specifications and quality testing requirements.
Must be able to read and understand instructions and test procedures.
Must be proficient in the following skills: Impact, Tear, CoF, Measuretec, Intron, Digital Micrometer and Transmittance testing.
The ability to read a ruler and use a calculator is required.
Computer keyboard experience is necessary.
Demonstrate the knowledge or ability to learn Quality software programs for SPC control charts and process capability studies.
Strong working knowledge of SAP system.
Good communication, writing, reading comprehension, computer skills, and technical competency as required to effectively carry out the responsibilities of the Quality Technicians.
Be accurate, organized, and detail oriented.
Be able to handle multiple tasks with minimal supervision.
Have strong mathematical skills, and the ability to learn and apply statistical process control concepts.
Must have less than 4 attendance points

Nice To Haves

N/A
Intellectual Curiosity: Do you have an inquisitive nature?
Problem Solving: Do you have a knack for tackling issues head-on?
Entrepreneurship: Do you enjoy taking ownership of your work?
Customer Centricity: Do you always act in the best interests of the customer, putting their needs first?
Growth Mindset: Do you focus on progress rather than perfection?
Continuous Improvement: Are you never satisfied with the status quo?

Responsibilities

Possess knowledge of all test purposes, methods, and equipment that pertain to product quality.
Understand how those procedures relate to the quality of the product being tested.
Develop and maintain production test data collection sheets as necessary.
Accurately and completely maintain inspection and test record files in accordance with Product Quality Plans and Reynolds Quality Policies/Procedures.
Assist with Quality training for new and existing employees, including the implementation of Reynolds Procedures and inspection methodologies.
Maintain training records for quality documentation.
Regularly perform audits on items such as quality checks, documentation, run conditions, and lock detectors.
Communicate results and monitor for trends.
Conduct online and inventory product audits based on process performance and customer complaints.
Perform AQL sample inspections on incoming components, raw materials, production processes, and finished products including Imports, when necessary.
Prepare certificates of conformance, certificates of analysis, and any other inspection documentation required by customers, accurately and in a timely fashion.
Perform or participate in assigning disposition of nonconforming product and other aspects of the Hold process.
Effectively utilize the Reynolds Quality databases for PPAPs, Holds, CARs, and supplier defects.
Analyze for trends and publish findings.
Responsible to comply with SQF and/or GMP practices, as specified at the individual plant, and programs to ensure safe food packaging product and to report food safety problems to those with authority to take action.
Establish, maintain, and audit compliance to plant GMP’s, in accordance with regulatory and customer requirements.
Create and distribute monthly GMP audit reports and monitor corrective actions.
Participate in 3rd party GMP and/or SQF audits, when requested.
Understand the product withdrawal / recall process and effectively assist in mock recalls as well as any actual recalls or product withdrawals.
If assigned, create and post monthly reports for Quality Metrics, complaint information, and customer feedback.
Assist as requested with customer visits/audits, customer product sample requests, data summaries, and complaint follow-up.
Review returned product from customer complaints and investigate to root cause by reviewing product, machine run conditions, and test data.
Utilize the CAR system as appropriate.
Use standard problem solving tools, SPC charts, FMEAs, and mistake proofing for studying and improving process performance.
Collect and analyze data, and summarize and communicate in reports when appropriate.
Understand the calibration program.
Identify equipment that is out of calibration and place equipment out of service when appropriate.
If assigned, perform calibration on micrometers, calipers, dial indicators, and scales, maintaining proper documentation for these as well as calibration documentation received from outside vendors.
Utilize GagePak software for data storage and calibration instructions.
Use trend analysis to modify calibration frequency as needed.
Represent Quality Services on manufacturing teams as needed.
Participate in plant Daily Management when needed.
Prioritize work load on a daily basis.
Other projects as assigned.
Perform work in a safe manner that protects and promotes the health and well-being of the individual and the environment.
Assist the Quality Manager and Unit Managers, as necessary, with the following job tasks: Coordinating special projects Collecting samples Preparing for third-party audits Updating/communicating changes in product/material specifications Investigating customer complaints Maintaining database of assigned Responder numbers