Under general supervision, the Quality Systems Technician manages quality activities by performing the following duties personally or through others to satisfy the customer and drive continuous improvement.
Participates in Cross Functional team meetings to identify root causes and implement corrective action of quality issues.
Utilizes various measurements and tests equipment to perform capability studies; documents process performance as required.
Develops and maintains work-in-process and finished goods quality audits. Ensures audits reflect most up to date customer issues.
Recommends improvements to processes, products, and documentation to drive improvement and satisfy the customer.
Monitors manufacturing process to ensure compliance with established work instructions, process audits, and quality checklists on a regular basis.
Develops and makes visual displays depicting good and bad parts, e.g. acceptable and unacceptable metal.
Quarantines and oversees disposition of non-compliant material and devises methods to assess cost and responsibility.
Works with suppliers to help resolve non-compliant material issues and make recommendations for improvement and provides feedback as necessary.
Manages documents related to production inspections, calibration and capability as defined in quality plans.
Provides training to production workers on audits, inspections, and calibrations as required.
Understands supplier and customer testing and quality plans as required.
Understands of Engineering Change Orders and Temporary Deviation processes.
Inspect parts for conformance before shipping, remediate defects when possible and help identify root cause and corrective actions when parts are found to be outside of standard.
In-depth knowledge of PGT manufacturing processes and products
Ability to work independently with limited guidance from supervisor
Familiar with the use of standard measurement and test equipment
Ability to read and interpret prints and complex procedures
Excellent record keeping and documentation skills
Working knowledge of word processing, spreadsheets and presentation software
Strong written and verbal communication skills
Can communicate well with customers, suppliers, workforce and management
Trigonometry, geometry, addition, subtraction, multiplication, division, averaging, percentages, and common algebra
Able to coordinate multiple projects and areas of responsibility through priority setting
Strong problem solving skills
Ability to document a plan and delegate responsibility to drive corrective action/results
Quality Technician Certification desired
Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance