Quality Technician E

L3HHCM20•Salt Lake City, UT

33d

About The Position

Ensures products and services meet company standards and end-user requirements by analyzing and resolving product conformance issues. Deep knowledge of the SAP Enterprise Resource System (ERS) and able to recommend and support enhancements. Responsibilities include preparation of control plans and instructions, sampling plans, procedures, and quality records. This role involves collaboration in a cross-functional environment to address issues, prevent recurrences, and assist in data generation and analysis. Quality Technician will work closely with IT associates, recommending and assisting with enhanced SAP user testing relevant to the quality organization.

Requirements

Requires a High School Diploma or equivalent and a minimum of 10 years of prior relevant experience
2 years post-Secondary/Associates Degree with a minimum of 6 years of prior related experience.

Nice To Haves

In-depth knowledge of industry quality disciplines, including MIL-STD 130, IPC-610 and IPC-620 – certification preferred.
Technical knowledge of PIEE, WAWF, DFAS, SAP, FTP, and their integration.
Strong written and oral communication skills, with the ability to interface across the organization.
Experience in a team environment solving complex problems and balancing workloads.
Understanding and experience with Project Management, Lean tools, and principles.
Proven track record of process improvement and compliance with procedures.
Proven comprehensive understanding of industry standard KPIs and ability to recommend and support actionable improvements.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Visio).
Familiarity with handling and dispositioning Nonconforming Material including deviations, MRBs, and customer RFVs.
Knowledge of government and commercial DoD contracts, with the ability to understand complex changes and modifications.
Comprehensive understanding of L3 metrics, including data mining, sorting and analyzing data for practical business solutions and actionable recommendations.
Self-starter with strong problem-solving skills who adapts quickly to changing environments, customer requirements and expectations.

Responsibilities

Inspect products and associated documents in accordance with L3Harris Workmanship Standards, engineering requirements, customer specifications, work instructions, inspection plans, IPC and other requirements as needed.
Communicate with internal and external customers regarding questions, concerns, and issues with product, schedule, or documentation.
Resolve issues related to government databases such as WAWF, PIEE, DFAS, and FTP file transfers from SAP.
Address issues with UID printers and UID failures.
Provide peer support, mentorship and training to inspectors while interfacing with test, manufacturing, engineering, production inspection, and leadership.
Handle and disposition of Nonconforming Material.
Apply basic elements of process control, determine necessary data collection, analyze data for actionable business acumen.
Perform root cause analysis, failure mode and effects analysis (FMEA), and control nonconforming material to support corrective and preventive actions.
Create new processes, tools, and methods to support quality objectives and draft and revise procedures, work instructions, and Control Plans.
Recommend, assist, and champion Continuous Improvement opportunities and supporting others with CI projects that reduce Touch Time, Defects, and Cycle time.
Maintain working knowledge and understanding of AS9100 quality standard.
Present and convey training and information to peers, leadership.
Creating and completing FAIR and ensuring compliance with FAI requirements using AS9102.
Support efforts to meet customer and business goals, including working late and weekends when necessary.