Quality Team Manager

Ford • Lima, OH

390d

About The Position

The Quality Team Manager at Ford Motor Company is responsible for championing the Quality Operating System (QOS) within the manufacturing plant. This role involves developing and mentoring plant personnel, managing quality processes, and driving corrective actions to resolve quality issues. The manager will oversee quality activities related to new model launches and ensure effective communication with suppliers and internal departments regarding quality concerns.

Requirements

• Bachelor's degree or equivalent experience in a relevant field
• Strong statistical background
• Language skills as required by the job
• Demonstrate Servant Leadership behaviors combined with outstanding Ford+ OS behaviors of Excellence

Nice To Haves

• Quality engineering background preferred
• Engineering degree preferred
• Six Sigma Black Belt Certification preferred
• Strong knowledge of the Ford Production System/Quality Operating System
• Working Knowledge of Data Cubes/Common Metrics, AWS, BSAQ, ECB, GQRS, QLS

Responsibilities

• Develop and mentor plant personnel on the QOS, coach and train on the appropriate use of standard Quality Tools
• Deliver the plant Policy Deployment Process for Quality
• Manage the daily, weekly, monthly, quarterly Quality cadence for the plant
• Manage department direct and indirect manning
• Lead monthly Local Joint Quality Meetings
• Drive to implementation of corrective actions to resolve quality issues using 8D tool, 6 panel, etc.
• Resolve quality issues using 6-sigma tools
• Manage stability of the base QOS
• Identify sources of variation within the production environment effectively and efficiently
• Knowledge of and ability to execute measurement systems analysis & variable data analysis
• Determine inspection equipment and facility requirements
• Oversee the layout of parts as required
• Lead the Incoming Quality activity
• Provide feedback concerns to appropriate departments identified by dealers and customers related to quality
• Pass through management for Warranty and Ford Plant Concerns
• Review internal/external suppliers for critical characteristics process compatibility
• Review incoming quality concerns; must have experience with initiating containment, determining root cause and implementing corrective actions
• Coordinate real time supplier quality concern feedback to production departments
• Provide IQ support to contain suspect component concerns until certified stock arrives
• Oversee the review of supplier 8D's and the acceptance or rejection based on content
• Provide updates on suppliers to Purchasing, STA, and plant management
• Manage the reimbursement of plant expenses due to supplier quality concerns
• Lead Quality in all New Model Launch activities
• Travel to external suppliers and Ford Manufacturing locations required (as needed)

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree