Quality Systems Specialist

INTERNATIONAL CODE COUNCIL INC•Brea, CA

About The Position

Company Summary: The International Code Council is the leading global source of model codes, standards, and building safety solutions. This includes product evaluation, accreditation, technology, training, and certification. ICC Codes, Standards, and solutions are used to ensure safe, affordable, and sustainable communities and buildings worldwide. While our roots are firmly planted in the development of the Codes and Standards, our growth allows us to offer many more services to support our Codes and Standards. ICC Evaluation Service (ICC-ES) is the industry leader in performing technical evaluations of building products, materials and systems for code compliance. Position Summary: The Quality Systems Specialist works with management and staff to ensure that the organization’s quality systems are effectively implemented and maintained. The Quality Systems Specialist will be responsible for overseeing and managing the company’s quality management systems in compliance with ISO ISO/IEC 17065.

Requirements

Bachelor’s degree in Engineering, Quality Management, or a related field preferred
Completion of ISO 9001 training/internal auditing course or equivalent knowledge/experience.
Demonstrated knowledge of quality systems, including the creation and maintenance of quality documentation.
In-depth knowledge of, and training/certification to ISO/IEC 17065, .
Ability to prepare and present clear and concise written and oral reports.
Ability to facilitate efficient and effective assessments of quality systems.
Ability to train and lead staff in activities related to the quality systems, and in the preparation and presentation of written materials.
Ability to communicate effectively, verbally and in writing.
Ability to work as part of a team to deliver professional services.
Ability to manage multiple priorities.
Ability to manage change.
Provides excellent customer service
Ability to sit for extended periods while working at a computer or desk
Occasional standing, walking, and reaching to access files or office supplies
Manual dexterity for typing, filing, and handling office equipment
Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents)
Visual acuity to read printed and digital materials
Auditory ability to communicate effectively in person and over the phone
May need to climb stairs in multi-level office building

Responsibilities

Responsibility for the integrity and efficacy of the ICC-ES quality system.
Ensure company’s quality management systems maintain compliance with ISO ISO 17065 standard.
Develop and maintain quality-system manuals, standard operating procedures, and other essential documents.
Conduct internal audits to ensure compliance of operations with the documented quality systems.
Establish records on internal deficiencies and their resolution.
Resolve complaints from outside sources.
Collect and analyze information on client satisfaction, utilizing the results to promote, throughout the organization, a sensitivity to client requirements.
Maintain accreditations, and coordinate activities as necessary with accreditation bodies.
Travel as necessary for accreditation activities and to ensure smooth operation of the quality systems throughout the organization.
Perform other tasks as may be directed by the Conformity Assessment Group Management or Sr. VP, Quality Systems
Performs other related duties as assigned