Quality Systems Specialist - Documentation Control

DEKA Research & DevelopmentManchester, NH
1d

About The Position

Join our dynamic team at DEKA and be part of creating innovative medical solutions! As our Quality Documentation Control Specialist, you'll play a vital role in supporting the QMS through document control processes in our medical device R&D environment. You'll work collaboratively with cross-functional teams to ensure documentation accuracy and accessibility.

Requirements

  • Strong attention to detail: your thoroughness ensures documentation accuracy and compliance
  • Excellent organizational skills: you can manage multiple priorities and track numerous documents simultaneously
  • Technical proficiency: you have advanced skills in document formatting and Microsoft Office applications
  • Effective communication: you can clearly articulate documentation requirements to various stakeholders
  • Problem-solving mindset: you identify process inefficiencies and implement improvements
  • Adaptability: you thrive in a fast-paced environment with changing priorities
  • Independence: you can work with minimal supervision while maintaining high-quality standards
  • Collaborative approach: you partner effectively with teams across the organization
  • Bachelor’s degree in Science, Engineering, or a related field, preferred
  • 2+ years of experience administering processes within a database.
  • Strong written and verbal communication skills.
  • Advanced proficiency in Microsoft Word, including manipulation of headers/footers, page layout control, document sections, orientation, styles, and tracked changes.
  • Strong computer skills with databases and software applications.
  • Project coordination and/or project management experience.
  • Demonstrated aptitude for learning technical information quickly and accurately.

Responsibilities

  • Process and manage Engineering Change Orders (ECOs), Temporary Change Orders (TCOs), and Reprocessing Orders (ROs) through to completion
  • Maintain and utilize Engineering Resource Planning (ERP) database and Electronic Quality Management Systems (eQMS) for effective document control
  • Coordinate training activities, managing review of training database, oversight of onboarding activities, and providing company-wide support for eQMS training processes
  • Modify and format technical documents according to established SOPs and regulatory requirements
  • Facilitate timely document reviews and approvals with project teams and customers
  • Expedite critical documentation changes to support project schedules while maintaining compliance
  • Support documentation requests during internal and external regulatory audits
  • Perform comprehensive QA document control functions including issuance, distribution, release, and archiving
  • Provide specialized documentation support for test case review and release processes using custom tools
  • Review test records to ensure strict compliance with good documentation practices (GDP)
  • Support continuous improvement initiatives related to document control workflows and quality assurance
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