Quality Supervisor

Roskam Baking Company • Grand Rapids, MI

283d

About The Position

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We're a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we're on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. And we are growing with some new amazing customers! The Quality Supervisor plays a key role in ensuring these goals are met by focusing on operational excellence, attention to detail, defect detection, corrective/preventative actions, and fostering strong internal partnerships with the production department.

Requirements

• Working knowledge of quality systems to ensure food safety and quality.
• Strong interpersonal skills, including team building and oral communication.
• Strong documentation skills.

Nice To Haves

• 2+ years of supervisory experience.
• Associate's degree or Bachelor of Science degree in food or biological sciences.
• Experience in quality systems management within the food manufacturing industry.
• Strong customer-facing skills.

Responsibilities

• Monitor and maintain key indicators of product quality and safety through inspection, testing, and communication.
• Ensure plant floor operations and procedures align with corporate quality policy.
• Assess and maintain food safety programs, including HACCP, allergen control, ingredient control, and GMPs.
• Lead and oversee the quality team, collaborating with cross-functional peers across the plant.
• Implement and manage training programs, document control, traceability, internal audits, product quality reviews, and corrective/preventative actions.
• Drive continuous improvement initiatives within plant operations.
• Ensure alignment of plant procedures with food safety and quality policies and SQF elements.
• Oversee sampling, testing, and inspections to ensure they align with plant quality procedures.
• Maintain accurate and effective data reporting and documentation practices.
• Verify the accuracy and completeness of data on a daily basis.
• Ensure the calibration and accuracy of testing equipment and methods.
• Build strong relationships with production supervisors to identify and act on continuous improvement opportunities.
• Support the maintenance of SQF certification.
• Manage, plan, and coordinate quality staff schedules and functions.
• Support cleaning and sanitation verification processes.
• Maintain inventory of lab supplies and chemicals.
• Manage hold inventories, including placing products on hold, assisting in rework, and sorting.

Benefits

• Medical, dental and vision benefits.
• Life and disability insurance.
• 401K plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Education Level: Associate degree