Quality Supervisor

Reading Truck•Reading, PA

13d

About The Position

The Quality Supervisor is responsible for the daily oversight and process effectiveness of quality assurance systems. They will engage and implement policies and procedures that improve quality awareness, controls, and accountability. In addition, this position will ensure that components are being tested, repaired, and overhauled in accordance with the appropriate technical data, as well as enforce a high standard of cleanliness and functionality not only of the parts inspected, but also in the workplace. The Nuts and BoltsMaintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for accurate completion and periodic reports and metrics Monitor, evaluate and assign corrective actions to appropriate department heads for completion, as well as follow through and verify the solutions by auditing the efficiency of corrective actions Assist and/or develop, monitor, and evaluate quality PDCA’s as directed by management Report ongoing activities to management and keep the company continuous improvement efforts on track Collect and analyze critical quality data, metrics, KPI’s, etc. Provide monthly reports on problem areas (Pareto, Trend, etc.) to management Assist Quality Manager in the development of Surveillance Plans in all departments within the plant Develop internal process audits for all areas of focus in each department per senior management Conduct internal process audits for all areas of focus in each department within the plant Train quality team members on the proper internal process auditing process and techniques Work with engineering, continuous improvement, and operations to help improve products and process using DOE, PFMEA, SPC, 6 Sigma tools Develop critical to quality standards and procedures to sustain a high-level quality product Develop quality documents which are consistent with all other documentation regarding uniformity, to support the organizational effort to implement a strong Quality Management System (QMS) Direct and support quality team members engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products Direct and support rework team members to ensure a high level of quality product is delivered, and ensure the department meets or exceeds daily objectives Plan, promote, and coordinate training activities related to product quality and reliability

Requirements

Knowledge of Quality Systems and auditing of those systems
Possess excellent project management and prioritization skills
Proficient in developing and leading statistical sampling plans
The ability to work collaboratively with others toward mutual objectives
Excellent listening and communication skills
Ability to establish and maintain new systems and processes
Proficient in the operation of computers, Microsoft Office Products, and other related software
Possess good technical writing skills
Knowledge of Statistical Process Control (SPC)
Must possess strong problem-solving, leadership and multi-tasking skills
Three (3) years’ experience as a Quality Supervisor, or related technical position required
ISO 9001:2015, and Quality Management Systems (QMS) experience preferred

Nice To Haves

Lean/5S/6 Sigma Certifications a plus
ASQ or Other Quality Certifications Preferred

Responsibilities

Maintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for accurate completion and periodic reports and metrics
Monitor, evaluate and assign corrective actions to appropriate department heads for completion, as well as follow through and verify the solutions by auditing the efficiency of corrective actions
Assist and/or develop, monitor, and evaluate quality PDCA’s as directed by management
Report ongoing activities to management and keep the company continuous improvement efforts on track
Collect and analyze critical quality data, metrics, KPI’s, etc.
Provide monthly reports on problem areas (Pareto, Trend, etc.) to management
Assist Quality Manager in the development of Surveillance Plans in all departments within the plant
Develop internal process audits for all areas of focus in each department per senior management
Conduct internal process audits for all areas of focus in each department within the plant
Train quality team members on the proper internal process auditing process and techniques
Work with engineering, continuous improvement, and operations to help improve products and process using DOE, PFMEA, SPC, 6 Sigma tools
Develop critical to quality standards and procedures to sustain a high-level quality product
Develop quality documents which are consistent with all other documentation regarding uniformity, to support the organizational effort to implement a strong Quality Management System (QMS)
Direct and support quality team members engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
Direct and support rework team members to ensure a high level of quality product is delivered, and ensure the department meets or exceeds daily objectives
Plan, promote, and coordinate training activities related to product quality and reliability