Reporting to the Quality Assurance Manager, you will lead and support the second shift Quality Assurance team by providing supervision, technical guidance, and scheduling for QA technicians and associates. You will champion food safety and quality programs, ensuring compliance with regulatory standards and company policies. Your role will involve audits, HACCP program oversight, GMP training, sanitation evaluations, pest control, and collaboration with operations to resolve quality and safety issues. You will also manage product holds, investigate customer complaints, and support continuous improvement initiatives. Your Impact Coordinate quality assurance activities including audits, training, and purchasing of supplies. Provide technical assistance and coaching to QA personnel. Monitor and verify HACCP plan CCPs to ensure compliance with policies and procedures. Conduct GMP and sanitation audits across operations and warehouse areas. Partner with operations teams to address quality and safety concerns. Verify operational control systems are functional and followed. Manage product hold, release, and disposition processes in line with policy. Evaluate damaged products and determine appropriate actions. Lead resolution of customer complaints and implement corrective actions. Ensure SPC management practices are consistently applied. Complete analytical reviews of products to maintain quality standards. Support new equipment installation or repair evaluations. Perform other duties as assigned to drive food safety and quality excellence.