Quality Supervisor, Quantum West Production

Pride Mobility & Quantum Rehab•North Las Vegas, NV

1d•$56,630

About The Position

Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications, production standards and Food and Drug Administration (FDA) regulations

Requirements

Must be a team player, professional, detail-oriented, and honest Must have the ability to:
Multi-task, problem-solve, and prioritize in a fast-paced working environment
Work independently with minimal guidance, and apply good time management, organizational, and decision-making skills
Work with restricted information, and maintain confidentiality when dealing with contacts outside of the organization
Determine the types of measurement tools/equipment needed to perform required tasks
Adapt to existing inspection equipment, standards, and techniques to accomplish unique measurement tasks for which they are not principally used
Apply measurement principles to specific problems in determining root cause and preventative action
Read, interpret, and follow instructions, policies, procedures, process guidelines, and blueprints
Guide, direct, and motivate staff
Travel for the company as business needs dictate Must have:
Relentless drive to achieve advancement and continuous improvement
Intermediate working knowledge of Microsoft Office Word and Excel
Excellent verbal and written communication skills
Excellent mathematical skills to resolve measurement related problems
At least 5 years of Quality Assurance and/or Quality Inspection experience
At least 3 years of experience directing the work of other employees in a manufacturing or machine shop environment as a Lead or Supervisor
High School Diploma or GED
Must be legally authorized to work in the United States without sponsorship now, or in the future
This is a safety sensitive position
In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Nice To Haves

Basic working knowledge of medical mobility power chairs and components preferred
Basic working knowledge of Production Ware software (Matrix) preferred
Lift/Push/Pull up to 40 lbs. preferred
At least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
Bachelor’s or Associate Degree in a Quality related field preferred
American Society for Quality (ASQ) certification preferred

Responsibilities

Review Quality Assurance instructions, assembly specifications, and production schedules to determine the best method of conducting inspections and tests, sequence of operations, and work assignments
Collaborate closely with Quantum West Production leadership to ensure proper flow of products and any quality issues are addressed promptly and we meet or exceed the expectations of our customers
Provide guidance, leadership, and training for all Quality Inspectors and assist them in making good business decisions
Lead by example by exhibiting professionalism, being a positive influence on morale, and adhering to all company policies and procedures
Be a visible presence in the Quality Inspection area and rotate, train, and cross-train all Quality personnel to maximize departmental productivity and efficiency
Monitor and report daily Key Performance Measurements
Conduct a daily review of nonconforming products
Research and review all manufacturing coded FTQ (First Time Quality) and formally review with a training document all manufacturing FTQs with the Quality Inspector, Manufacturing Engineering, and Quantum West Production leadership
Serve as a backup as needed for Quality Inspectors by performing final inspections on finished products and accessories, evaluating them for defects or imperfections in aesthetics and function, and ensuring conformance to order specifications and FDA regulations
Utilize the Matrix/ProductionWare system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)
Coordinate efforts with Manufacturing Engineers to resolve Matrix/ProductionWare issues
Follow direction for the Material Review Board (MRB) for incoming inspections as needed and properly disposition rejected parts in Oracle
Record, distribute and analyze all First Pass Yield (FPY) recorded defects
Represent the department in the Material Review Board (MRB), staff meetings, Validations, and Operations calls
Analyze data to identify abnormalities and trends
Create and update work instructions and flow charts to mirror the current process, and review and sign off on all new revisions prior to them being released into production
Initiate and revise related procedures, processes, and work instructions as needed
Work closely with Manufacturing Engineering to ensure Matrix/ProductionWare build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns
Identify out-of-tolerance conditions and perform necessary corrective actions
Process rejected material for return disposition to the manufacturing facility
Ensure all personnel are current to any new and updated procedures in the Learning Management System (Litmos)
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Complete the Annual CTPAT Security Training
Assist with staff management including documenting and communicating objectives, conducting performance appraisals as needed, and appropriately addressing individual or group performance issues
Assist with developing goals and objectives, and measuring outcomes to ensure goals are met
Focus on continuous improvement, and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary