Quality Supervisor

bostonscientific • Maple Grove, MN

4h • Onsite

About The Position

The Quality Supervisor, MPC (Manufacturing, Packaging, & Chemistries) is responsible for providing leadership and direction to a team of Quality Technicians while ensuring high levels of product and process quality. This role plays a critical part in maintaining compliance with ISO standards, regulatory requirements, and the Boston Scientific Quality Management System (QMS). This position partners closely with cross-functional leaders to monitor key performance indicators, analyze quality data, and drive continuous improvement initiatives. The Quality Supervisor applies a strong understanding of quality systems to troubleshoot issues, implement corrective actions, and support strategic quality initiatives that meet or exceed internal and external expectations.

Requirements

• Bachelor’s degree in Engineering, Science, Management, or a related discipline.
• Minimum of 3 years’ experience in quality, operations, or a related function.
• Minimum of 1 year of direct or indirect leadership experience with a demonstrated passion for people leadership and team development.

Nice To Haves

• Understanding and working knowledge of medical device quality systems and regulatory requirements.
• Experience providing quality line support in a manufacturing environment.
• Experience in the medical device industry.
• Demonstrated ability to achieve established goals and drive results.
• Strong problem-solving skills with the ability to analyze data and implement effective solutions.
• Strong written and verbal communication skills.
• Ability to work independently under limited supervision.
• Proven ability to collaborate and influence across multiple cross-functional teams.

Responsibilities

• Provide direction, coaching, and mentoring to Quality Technicians, fostering engagement, development, and strong team performance.
• Provide technical guidance in identifying and resolving quality issues using engineering fundamentals, root cause analysis, and structured problem-solving tools.
• Partner with cross-functional teams to ensure quality objectives are met and to support resolution of quality issues and customer complaints.
• Collaborate with functional partners to establish priorities and ensure appropriate quality support for manufacturing operations.
• Identify and implement effective systems and process controls supporting product development, qualification, testing, measurement, and ongoing manufacturing activities.
• Monitor key quality performance indicators and adjust team priorities to meet established quality and operational objectives.
• Proactively investigate, identify, and implement best-in-class quality practices.
• Drive continuous improvement through participation in value improvement projects (VIP) and lean business practices (LBP).
• Demonstrate a strong commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all applicable quality processes and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level