Quality Supervisor - Telecom, Security & LSS

Integrated Electrical Services-posted 3 months ago

Full-time • Mid Level

Mesa, AZ

5,001-10,000 employees

Specialty Trade Contractors

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The Quality Supervisor oversees a team of Quality Training Specialists to execute the activities required to meet IES training and quality standards.

Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
Define and train quality procedures to team and operations staff.
Review reports done by team to ensure customer requirements are met.
Ensure that manufacturers' specifications are met.
Proactively look for ways to reduce waste and increase efficiency.
Set up and maintain controls and documentation procedures.
Monitor performance by gathering relevant data and producing data and recommendations.
Make suggestions for changes and improvements and how to implement them.
Use relevant quality tools to make sure managers and other staff understand how to improve the business.
Monitor team to confirm we are working as effectively as possible.
Be a customer advocate.
Mentor team members to achieve goals; professional and personal.
Other duties as assigned.

High School diploma or equivalent.
Minimum of three (3) years training experience or related role.
Minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
Demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
Working knowledge of arithmetic, algebra, geometry and their applications.
Skilled in numerical and statistical analysis.
Proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
Must meet Company minimum driving standards.
Working knowledge of instructional design and adult learning theory practice preferred.
Must have BICSI Technician certification.

Prefer BICSI trainer certification.
Ability to determine the kind of tools and equipment needed to do a job.
Maintain technical knowledge by attending educational workshops, reviewing publications.
Working knowledge of construction process (bid process, project management, delegation, financial etc.).

Full benefits available after 30 days of employment.
Competitive Pay.
Company 401K plan with Employer Contribution Match.
Company Paid Time Off.
Company Paid Life Insurance.
Choice of Medical Coverage including Prescription and Short Term Disability Plans.
Choice of Dental and Vision Coverage.
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage.
Auto and Home Insurance Discount Programs.

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