Integrated Electrical Services-posted 3 months ago
Full-time • Mid Level
Mesa, AZ
5,001-10,000 employees
Specialty Trade Contractors

The Quality Supervisor oversees a team of Quality Training Specialists to execute the activities required to meet IES training and quality standards.

  • Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
  • Define and train quality procedures to team and operations staff.
  • Review reports done by team to ensure customer requirements are met.
  • Ensure that manufacturers' specifications are met.
  • Proactively look for ways to reduce waste and increase efficiency.
  • Set up and maintain controls and documentation procedures.
  • Monitor performance by gathering relevant data and producing data and recommendations.
  • Make suggestions for changes and improvements and how to implement them.
  • Use relevant quality tools to make sure managers and other staff understand how to improve the business.
  • Monitor team to confirm we are working as effectively as possible.
  • Be a customer advocate.
  • Mentor team members to achieve goals; professional and personal.
  • Other duties as assigned.
  • High School diploma or equivalent.
  • Minimum of three (3) years training experience or related role.
  • Minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
  • Demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
  • Working knowledge of arithmetic, algebra, geometry and their applications.
  • Skilled in numerical and statistical analysis.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
  • Must meet Company minimum driving standards.
  • Ability to determine the kind of tools and equipment needed to do a job.
  • Maintain technical knowledge by attending educational workshops, reviewing publications.
  • Working knowledge of construction process (bid process, project management, delegation, financial etc.).
  • Must have BICSI Technician certification.
  • BICSI trainer certification.
  • Working knowledge of instructional design and adult learning theory practice.
  • Competitive Pay
  • Company 401K plan with Employer Contribution Match
  • Company Paid Time Off
  • Company Paid Life Insurance
  • Choice of Medical Coverage including Prescription and Short Term Disability Plans
  • Choice of Dental and Vision Coverage
  • Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
  • Auto and Home Insurance Discount Programs
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