Quality Supervisor - Manufacturing

Dover Corporation • Skokie, IL

114d • $86,067 - $119,392

About The Position

The Quality Lab Supervisor is responsible for the execution of the Midland Quality Assurance Program within the Quality Inspection Lab. They are responsible for the gathering and analysis of data within the Quality function in support of manufacturing operation. The Quality Lab Supervisor utilizes quality and continuous improvement tools and methodology to enhance the quality assurance program, solve problems and rectify any issues in the correct way. They provide leadership and direction to the quality inspectors, including but not limited to: workload/assignments, inspection output, scheduling, conflict resolution, skill development, equipment usage, etc. Will be the key person to provide updates to management on Quality Lab performance.

Requirements

• High School Diploma or equivalent
• Associates Degree or Technical Certification in Quality or closely related field of study is preferred
• Certifications desirable in one or more of the following: CQE, CQM, Six Sigma or Lean Manufacturing
• Minimum four (4) years of experience in a Quality role in a manufacturing environment required
• Two (2) or more years proven success in a supervisory role preferably in manufacturing environment
• Required to have a high level of competency in inspection, ideally with extensive experience using various hand tools, and some CMM programming experience

Nice To Haves

• Work independently
• Ability to work collaboratively and maintain effective working relationships with co-workers
• Ability to effectively problem-solve
• A natural understanding of materials and mechanical principles with an emphasis on CNC machining
• Excellent communication, interpersonal and customer service skills
• Ability to facilitate activities necessary to a project's completion
• Ability to communicate effectively at all levels of the organization with an open, honest, and direct communication style
• Ability to multitask and capably organize for themselves, and for a team
• Demonstrated analytical and organizational skills
• Ability to formulate/articulate new policies and procedures to effect improvements, reduce costs and enhance efficiencies
• Experience leading functional quality teams
• Proficiency in Microsoft Office suite of products

Responsibilities

• Lead and oversee operation of the Quality Lab
• Supervise direct reports to ensure safety, quality delivery and costs metrics are met
• Monitor and audit the quality of manufactured and purchased goods
• Teach, coach and develop talent within department and organization especially as it relates to quality in support of Midland's products and services
• Provide technical assistance as required to Quality Inspectors and others within the organization
• Leads and directs inspection of PPAP samples and facilitate the communication between internal and external parties
• Interact with the ERP (Oracle) system and manage the material movement on inspected goods
• Ensure compliance with all quality regulations, standards and corporate policies including but not limited to AAR M-1003 for assigned department
• Supports Quality Manager in establishing, implementing, and maintaining the quality assurance program
• Demonstrate continuous efforts to improve efficiency within Quality Lab while working cooperatively with other departments and teams
• Conduct internal audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions
• Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
• Preparation of reports through collecting, analyzing, and summarizing data; making recommendations
• Completes all job specific training
• Accountable for developing and monitoring quality processes and practices necessary for legal and ethical compliance in assigned area
• Performs other duties to achieve overall business unit metrics as assigned

Benefits

• 401(k) savings plan with employer contributions
• Medical, dental and vision insurance
• Wellness programs
• Health savings account
• Health care and dependent care flexible spending accounts
• Company paid short-term disability and long-term disability
• Company paid employee basic life and AD&D insurance
• Supplemental employee and dependent life insurance
• Optional accident, hospital indemnity and critical illness insurance
• Adoption, surrogacy, and fertility benefits and assistance
• Commuter benefits
• Parental, military, jury duty, and bereavement leaves of absence
• Paid time off, including 10 paid holidays per calendar year
• Paid vacation days beginning at 120 hours annually
• 40 paid sick leave hours annually or as provided under state and local paid sick leave laws
• Tuition assistance is available
• Business travel services
• Employee discounts
• Employee assistance program that includes company paid counseling sessions and legal services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: Associate degree