Quality Specialist

JLL•Apex, NC

18h•Onsite

About The Position

As a Quality Specialist with JLL, you will be a dynamic, hands-on, and client-facing leader based on-site at our client's Apex, NC facility. This is an exciting opportunity to act as an Integrated Service Provider (ISP) embedded within a leading pharmaceutical organization, where you will be instrumental in protecting product quality and patient safety. You will drive quality and compliance across manufacturing, warehouse, and distribution operations, building strong client partnerships and confidently leading everything from deviation management and CAPA execution to GxP training and EHS oversight. If you are a proactive professional who thrives in fast-paced, regulated environments and is passionate about making a tangible impact, this role offers a unique chance to shape a culture of excellence.

Requirements

Bachelor’s degree in Life Sciences, Quality, Engineering, or a related field (or equivalent experience).
A minimum of 3–5 years of quality experience within pharmaceutical manufacturing, biotech, or regulated warehouse/distribution environments.
Hands-on experience with deviation and investigation management, CAPA processes, and GxP training development and delivery.
Proven experience working directly with clients or in an Integrated Service Provider (ISP) role within a client organization.
Strong written and verbal communication skills with a demonstrated ability to lead meetings and present complex information to clients and peers.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Professional quality certifications, such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE).
Experience or working knowledge of Environment, Health & Safety (EHS) principles within a manufacturing or warehouse setting.
Familiarity with FDA, EMA, and global GMP/GDP regulations.
Direct experience supporting audits and regulatory inspections.
Ability to thrive in a fast-paced, operationally-focused environment.

Responsibilities

Provide boots-on-the-ground quality support for pharmaceutical manufacturing and warehouse operations, ensuring compliance with GMP/GDP and EHS standards.
Lead deviation investigations from start to finish, including root cause analysis, impact assessment, and authoring effective Corrective and Preventive Actions (CAPAs).
Develop and deliver engaging GxP and safety training, conduct on-the-floor coaching, and maintain all training documentation to ensure knowledge retention.
Act as a trusted quality partner to our client, leading meetings, presenting quality metrics, and serving as a primary point of contact for all compliance-related matters.
Review, approve, and maintain critical quality documentation, including SOPs, work instructions, and reports to ensure they are current and compliant.
Support internal, client, and regulatory audits by assisting with preparation, participation, and the development of responses and follow-up actions.
Promote a culture of continuous improvement and safety by conducting routine field inspections, supporting risk assessments (JHAs), and helping investigate any safety incidents.