Quality Specialist

Ketone-IQLos Angeles, CA
11d

About The Position

As we scale production and expand across channels, maintaining world-class quality standards becomes even more critical. This role exists to strengthen and scale our quality infrastructure — ensuring documentation, compliance, supplier oversight, and continuous improvement processes remain clean, audit-ready, and built for growth.

Requirements

  • Bachelor’s degree in a scientific or technical discipline preferred (Food Science, Chemistry, Biology, Engineering, etc.) or equivalent experience in Food/Supplement Quality
  • 2–5 years of Quality experience in Food, Beverage, Dietary Supplement, or CPG manufacturing, preferably with exposure to co-manufacturers / external suppliers
  • Working knowledge of GMPs (21 CFR Part 111 and/or 117), HACCP / preventive controls, sanitation fundamentals, and basic food safety + quality systems
  • Proven experience managing Quality documentation systems, including: Finished goods / raw material / packaging specifications SOP creation and maintenance Document control (versioning, approvals, traceability) COAs, batch records, supplier documentation, training records
  • Experience supporting or participating in audits (internal + external), including: Audit prep/readiness Hosting or supporting floor inspections Responding to audit findings / corrective actions
  • Demonstrated experience with investigations and corrective actions, such as: Complaints, deviations/nonconformances, CAPAs Root cause analysis (e.g., 5 Whys, Fishbone) Driving closure with timelines + documentation
  • Experience with Change Control and risk-based assessment for product/process changes
  • Strong ability to hold external partners accountable (CMs, suppliers) and drive follow-up, deadlines, and closure
  • Strong organizational/project management skills; capable of running multiple priorities in a fast-paced environment
  • Excellent written communication skills (ability to write clear SOPs, specs, audit responses, escalation emails)
  • High integrity, strong judgment, and ability to work independently with minimal oversight
  • Comfort working in a startup environment with shifting priorities and a “no task too small” mindset
  • Ability to support sensory evaluations / product retains review (as needed)

Nice To Haves

  • Prior experience working with contract manufacturers in dietary supplements or functional beverages
  • Familiarity with NSF, SQF, BRCGS, ISO 22000, or similar standards (even indirectly)
  • Experience using QMS tools (MasterControl, SafetyChain, TraceGains, Monday, Airtable, etc.)
  • Experience building or improving Quality programs in a high-growth environment

Responsibilities

  • Maintains quality database (finished goods specs, ingredient documents, SOPs etc.)
  • Generation and management of product specifications (finished goods, ingredients, packaging, and non-food products), data, protocols, and/or reports.
  • Develops and improves quality SOPs or other quality documents and/or reports as needed.
  • Supports quality audits and/or floor inspections of comans and ingredient manufacturers as needed.
  • Provides quality evaluation and management of product retains and release of finished goods.
  • Identifies and executes quality continuous improvement initiatives.
  • Provides consultation on complex quality and compliance topics in areas of expertise.
  • Develops and provides training as needed in quality and compliance topics in areas of expertise.
  • Provides Quality oversite of Contract Manufacturers including Investigations, Corrective Actions, Change control, etc.
  • Effectively performs a variety of complex duties, on schedule, with accuracy and competency.
  • Maintains accurate files and records.
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