Quality Specialist

Keenfinity•Greer, SC

2d•$75,000 - $80,000

About The Position

The Quality Specialist supports the Quality Management System (QMS) to ensure compliance with FAA Part 21, FAA Part 145, AS9100, and ISO 9001 requirements. This role performs hands-on inspection of FAA-regulated hardware, manages document control, administers calibration records, maintains quality records, and supports structured continuous improvement initiatives. The position is split approximately 50% between Aviation Services & Aftermarket (ASA/QMS) and 50% Commercial Distribution Center (CDC) operations. The Quality Specialist reports to the Logistics Engineering Operations Manager and works cross-functionally with Value Stream Leaders and operational teams to ensure regulatory compliance, operational accuracy, and continuous process improvement.

Requirements

High school diploma or GED required.
3–6 years of hands-on inspection experience in a manufacturing or regulated environment.
Experience performing dimensional inspections using precision measurement tools.
Experience reading technical drawings and specifications.
Experience with ERP systems and Microsoft Office.
Proficiency in the use of precision measuring instruments, including micrometers, calipers, gauge blocks, and related inspection tools.
Working knowledge of measurement traceability and calibration principles.
Ability to interpret engineering drawings, specifications, and geometric tolerances.
Foundational understanding of root cause analysis and corrective and preventive action (CAPA) processes.
Strong documentation discipline with exceptional attention to detail and accuracy.
Frequent use of precision measuring and inspection equipment.
Regular standing and walking in office and operational environments.
Occasional lifting of materials up to 25 pounds.
Visual acuity sufficient for detailed inspection and verification tasks.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.

Nice To Haves

Associate degree in a technical or manufacturing discipline preferred but not required.
Aerospace, FAA repair station, or regulated hardware inspection experience strongly preferred.
Familiarity with document control systems (IQS or similar) preferred.
ASQ CQT or equivalent inspection certification is a plus but not required.

Responsibilities

Perform incoming, in-process, and final inspections of FAA-regulated hardware and components.
Conduct detailed visual inspections for damage, workmanship, labeling accuracy, and conformity to approved data.
Perform dimensional verification using calibrated precision measuring equipment, including micrometers, calipers, height gauges, dial indicators, gauge blocks, and thread/pin gauges.
Interpret engineering drawings, specifications, and approved technical data to verify compliance.
Review supplier documentation (e.g., Certificates of Conformance, FAA Form 8130-3) for completeness and regulatory accuracy.
Support compliance with FAA Part 21, Part 145, AS9100, and ISO 9001 requirements.
Ensure procedures and operations align with aviation regulatory standards.
Maintain accurate quality records and controlled documentation within IQS.
Ensure current document revisions are available at point of use and obsolete documents are properly removed and archived.
Maintain traceability and retention of quality documentation.
Support audit readiness for internal, customer, FAA, AS9100, and ISO audits.
Assist in preparation for regulatory inspections and surveillance activities.
Administer and maintain the calibration database and recall tracking system.
Verify calibration status of measuring equipment prior to use.
Update and maintain calibration records for regulated tools.
Coordinate documentation with third-party calibration providers.
Support audit readiness related to measurement system compliance.
Manage and monitor customer complaints within CRM systems (transitioning to Salesforce).
Review frontline complaints and operational discrepancies (e.g., picking, packing, labeling, shipping errors).
Partner with Value Stream Leaders and SMEs to investigate issues.
Identify root causes and analyze complaint trends and KPIs.
Maintain CAPA, training, change-control, and complaint records.
Support corrective and preventive actions to reduce recurring issues.
Coordinate CRM tracking and quality KPI reporting
Analyze quality and operational data to identify trends and recurring issues.
Recommend process, documentation, or labeling improvements as needed.
Conduct process confirmation activities to ensure procedural adherence.
Reinforce preventive measures within daily operations.
Support initiatives that reduce complaint volume and strengthen compliance.