Quality Specialist

Cleveland-Cliffs • Grass, IN

15d • Onsite

About The Position

Cleveland-Cliffs Steel has an immediate opening for a Quality Specialist at our Rockport Works facility. The Quality Specialist will evaluate product quality using inspection tools and data systems—including inspection maps, ASIS (Automated Surface Inspection System), Operations Inspectors/Technical Group, and Customer Technical Service (CTS)—to determine suitability for a wide range of demanding customer applications. This position requires strong analytical capability, sound decision-making, and the ability to work effectively in a fast-paced, heavy industrial environment.

Requirements

• High School Diploma or GED.
• Strong communication and interpersonal skills, with the ability to work across departments and levels.
• Proficiency with Microsoft Office and the ability to work with technical data systems.
• Ability to work periodically outside of normal business hours as production needs dictate.
• Willingness to travel to other Cleveland-Cliffs facilities or customer locations as needed.
• Self-motivated, detail-oriented, and able to work in a fast-paced mill environment with complex operations.
• Ability to perform duties in a heavy industrial setting, including working around moving equipment, and navigating plant areas safely.

Nice To Haves

• Bachelor’s degree in Engineering, Quality, Materials Science, or a related technical field.
• Prior experience in manufacturing, steelmaking, or heavy industrial operations.
• Familiarity with surface inspection systems, quality tools (e.g., 8D, root cause analysis), or customer specification review.
• Knowledge of coated steel products and related processing equipment.

Responsibilities

• Make disposition decisions (reject/retreat) based on customer specifications, product performance requirements, and end-use application.
• Identify nonconforming material, determine root causes, and initiate immediate containment actions to prevent further quality issues.
• Analyze production and process data to identify trends affecting quality performance; recommend corrective and preventive actions.
• Collaborate with Operations, Engineering, Technical Services, and Customer Quality teams to resolve product concerns and maintain customer satisfaction.
• Support and coordinate production trials for new customer orders, new coatings, and process improvements.
• Develop and implement updates to quality procedures, standards, and best practices to drive continuous improvement.
• Build a full understanding of plant processes, including coating lines, inspection systems, and downstream customer requirements.
• Participate in problem-solving activities, audits, and customer complaint investigations as needed.

Benefits

• excellent total compensation package including competitive pay with variable compensation opportunity
• health insurance
• retirement plan
• education assistance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED