This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed. This is a QA Testing position in Bank of America's Erica, Chat, and Voice Technology organization. The tester will work side by side with development and business partners to determine optimal test coverage and ensure high quality software is delivered to our customers. They will be responsible for planning, executing, and managing the testing effort for a variety of projects across multiple lines of business and technology platforms. The tester is expected to learn the business and technical components of an application to appropriately communicate risk and status to senior project management and executives. Work with their peers across the organization to drive test efficiencies, improve frameworks, and enhance the enterprise testing process. Grow your career in our dynamic and fast paced environment of diverse development platforms and challenging projects that shape the future of the banking industry.