Quality Specialist 1 (1st shift)

Summit Machine • Ontario, CA

277d • $20 - $25

About The Position

This position is responsible for entering work orders into a software system, communicating and/or resolving order issues with internal customers, creating necessary documentation for the shop floor personnel, and scanning and/or filing closed orders. The successful person will ensure accuracy of order information and may communicate any changes or issues regarding the purchase orders (POs) to the customers. They may work with other departments, such as operations, quality, engineering, and shipping to resolve any issues and enhance customer satisfaction. Additionally, the successful person will learn basic inspection techniques and assist with various inspection tasks. This role requires strong attention to detail, personal responsibility, initiative, organizational skills, and communication skills both written and verbal.

Requirements

• Attention to detail.
• Computer literate.
• Must be fluent in English for reading and writing.
• Working knowledge of MS Office, specifically Word and Excel.

Nice To Haves

• Records management, office systems and procedures experience preferred.
• 1-2 years of office experience in a manufacturing environment desirable.
• Experience with Oracle is preferred.

Responsibilities

• Review and enter new work orders from existing customers into Oracle and transfer into the internal ERP system (PCC03).
• Review incoming job documentation and report issues to various departments.
• Resolve issues with customers concerning pricing discrepancies, quantities, work scope, part marking, etc.
• Request price changes from customer.
• Create job folders and print out shop floor documentation.
• Cancel jobs when requested by customer.
• Scan closed files into the server and file hard copies.
• Act as the primary backup for back-end quality processes (e.g. cert packets).
• Assist other departments during times of reduced workload. Examples include reception duties, SOX testing, tool crib organization, 6S audits, inspection tasks, and/or receiving vendor orders in Oracle for payment.
• Other duties as assigned.

Benefits

• Eligible to participate in the Company's Quarterly Cash Bonus Plan.
• Employees will receive 80 hours paid time off every year.
• Employees will also receive 10 paid holidays.
• Eligible to participate in the company's medical, dental, vision, and basic life insurance.
• Eligible to enroll in the Company's 401(k) plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: High school or GED