Quality & Safety Program Manager ACT ICCE
About The Position
Under general supervision, the ACT ICCE Quality and Safety Program Manager provides comprehensive support for the ACT ICCE Quality Assessment and Performance Improvement (QAPI) Program across the health system. Reporting to the ACT ICCE Quality and Safety Director, the program manager plays a key role in advancing MUSC’s healthcare missions and values. Key responsibilities include collecting, analyzing, and assessing quality data; scheduling and leading meetings & workgroups; collaborating with nursing leaders to facilitate improvements in HAC bundle compliance; benchmarking performance; and leading multidisciplinary teams to implement improvements based on established goals. The program manager will present performance data to oversight and governance groups, ensuring alignment with regulatory, accreditation, and program standards. Additionally, this role involves overseeing QAPI activities and projects, ensuring regulatory compliance, and supporting accreditation efforts.
Requirements
- Bachelor's degree in a health-related field, with at least five (5) years of ED, ICU, or med-surg related experience, demonstrating strong knowledge of quality and performance improvement concepts OR Master's degree in a health-related field with a minimum of two (2) years of healthcare quality and safety experience with a solid understanding of quality and performance improvement concepts.
- Clinical experience, including patient care and clinical chart review/abstraction, is preferred.
- Proficiency in computer and internet skills, with advanced knowledge of MS Office applications (Word, Excel, PowerPoint, Access, Power BI, etc.), are essential.
Nice To Haves
- Clinical experience, including patient care and clinical chart review/abstraction
Responsibilities
- Collecting, analyzing, and assessing quality data
- Scheduling and leading meetings & workgroups
- Collaborating with nursing leaders to facilitate improvements in HAC bundle compliance
- Benchmarking performance
- Leading multidisciplinary teams to implement improvements based on established goals
- Presenting performance data to oversight and governance groups, ensuring alignment with regulatory, accreditation, and program standards
- Overseeing QAPI activities and projects
- Ensuring regulatory compliance
- Supporting accreditation efforts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
