Kaiser Permanente-posted 4 months ago
Pleasanton, CA
Ambulatory Health Care Services

In addition to the responsibilities listed above, this position is also responsible for providing consultation and education related to clinical quality and patient safety, accreditation, regulatory and licensing (AR&L), risk management, and infection prevention and control; evaluating, designing, developing, and implementing evidence-based guidelines, principles, and/or programs related to area of work as well as to reduce variation in clinical practice and optimize patient outcomes; collecting, analyzing, reporting, and presenting clinical data for a variety of users including for state, federal, and local agencies; facilitating education regarding the interpretation of compliance methods when preparing for regulatory reviews, the interpretation of regulatory requirements, and regional project goals; monitoring, reporting, and developing mitigation plans for all occurrences which may lead to medical center liability adjusting to remove barriers and/or issues, as necessary; supporting the medical centers continuous survey readiness program to maintain compliance with regulatory standards; and serving as a liaison with applicable government agencies, regulatory agencies, and other organizations.

  • Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders.
  • Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members.
  • Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit.
  • Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback.
  • Models team collaboration within and across teams.
  • Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies.
  • Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results.
  • Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals.
  • Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
  • Develops and implements data collection and analyses to support quality improvement efforts.
  • Supports in-depth and advanced quality improvement and improvement risk management efforts.
  • Investigates opportunities to develop new and improve current quality improvement performance metrics development, collection, and utilization.
  • Facilitates the development of quality improvement initiatives.
  • Serves as the subject matter expert for quality improvement processes and regulations for internal and external stakeholders.
  • Develops stakeholder development and quality performance review processes.
  • Minimum three (3) years of experience in a leadership role with or without direct reports.
  • Minimum two (2) years of experience with databases and spreadsheets or continuous quality improvement (CQI) tools.
  • Minimum four (4) years of experience in clinical setting, health care administration, or a directly related field.
  • Bachelors degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field AND Minimum six (6) years of experience in quality, performance improvement, or a directly related field OR Minimum nine (9) years of experience in quality, performance improvement, or a directly related field.
  • Registered Nurse License (California)
  • Clinical Quality Expertise
  • Negotiation
  • Business Process Improvement
  • Risk Management
  • Compliance Management
  • Health Care Compliance
  • Applied Data Analysis
  • Consulting
  • Development Planning
  • Agile Methodologies
  • Project Management
  • Risk Assessment
  • Health Care Quality Standards
  • Quality Improvement
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