Quality & Risk Management Coordinator

Arroyo Vista Family Health Center • Los Angeles, CA

156d

About The Position

Under the direct supervision of the Quality Management and Risk Management Director, the Quality Management and Risk Management Coordinator is responsible for providing administrative and coordination support on the Agency's Quality Management/Risk Management Program projects, The Joint Commission Ambulatory Program, The Joint Commission Primary Care Medical Home, Quality Management Trainings, Quality Management surveys, and other related projects as assigned.

Requirements

• Bachelor of Science or Bachelor of Arts degree in a health related field from an accredited college or university, or a license from an approved and accredited Licensed Vocational Nurse (LVN) program.
• Four (4) years' experience in the hospital and/or ambulatory clinic and/or public health setting with basic understanding of Quality/Disease/Risk Management standards.
• Understanding of The Joint Commission Standards, the Patient Centered Medical Home Standards and their survey process.
• Computer literate in health information system(s) and Microsoft applications.
• Knowledgeable or familiar with the use of a type of health information technology system.
• Effective verbal and written communication skills.
• Ability to follow instructions and directions and respond accordingly within scope of responsibility.
• Ability to work well with others in a professional team oriented environment.
• Ability to maintain confidentiality.
• Reliable transportation, current Driver License and proof of Auto Insurance.

Nice To Haves

• Bilingual (English/Spanish) and familiarity with Hispanic culture strongly preferred.

Responsibilities

• Provide coordination and administrative support for the effective management of specific aspects of the Quality Management/Risk Management Program in accordance with Agency policy and standards, and provide recommendations for improvement.
• Assist with and coordinate the Agency's The Joint Commission program, ensuring current Joint Commission Ambulatory Care standards and Joint Commission Primary Care Medical Home standards are available at all health center sites.
• Coordinate The Joint Commission unannounced survey process, ensuring readiness assignments are on file and distributed to all assigned staff.
• Assist with continuous preparation for The Joint Commission unannounced survey and coordinate submission of Corrective Action Plans (CAPs) on survey findings.
• Assist with and coordinate continuous preparation for The Joint Commission Primary Care Medical Home (PCMH) unannounced survey, ensuring standards are current and on file.
• Assist with coordinating internal audits for external audit readiness surveillance and support for The Joint Commission and other programs.
• Review and analyze findings on Pediatric and Adult Federal Indicators, Infection Control, and Preventive Maintenance internal audits.
• Participate in the Agency's Educational Program pertaining to Quality Management/Risk Management and coordinate scheduling of QM trainings.
• Collaborate in coordinating The Joint Commission and PCMH surveys, and other Agency Program audits.
• Participate in the Improving Organizational Performance Program, including Risk Management, Infection Control, Safety, and Emergency Preparedness Programs.
• Assist the Director of QM/RM with other related administrative QM/RM duties as assigned.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees