About The Position

The Quality Review Specialist is responsible for various job tasks including reviewing signed loan and title company documents to ensure accuracy and the resolution of various post-closing issues prior to disbursement. The ability to work quickly, with accuracy, and professionalism is paramount since the reviews and issue resolution occur during the rescission period between closing and loan disbursement

Requirements

  • High school diploma required; Bachelor’s preferred
  • Must have 1-2 years of prior experience in the closing/processing area of a title company, the post closing area of a financial institution, or the real estate loan documentation area of a financial institution

Responsibilities

  • Monitor a pipeline of loans to ensure critical documents are received and reviewed timely for disbursement
  • Appropriately prioritize a pipeline of loans to support Service Level Agreement targets
  • Drive resolution for the customer, agency and client by engaging appropriate parties to include Fulfillment partners, borrowers, notaries, underwriting and other parties
  • Complete a Compliance Review to confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct in the critical document set to determine if resolution is required prior to disbursement
  • Responsible for owning resolution on defects identified during the Compliance Review of critical documents
  • Responsible for research and clean-up of data in company production systems
  • The priority of data clean-up is directed by upper management and the audit committee in an effort to reduce non-compliance with company standards
  • Performs a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management

Benefits

  • Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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