Quality Project Manager

New Flyer•Crookston, MN

16h•Onsite

About The Position

New Flyer is North America’s heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies. POSITION GOAL: The Quality Project Manager is responsible for driving the successful execution of the company’s multi-year Quality Roadmap. The Quality 3-Year Roadmap outlines a series of tactical projects designed to strengthen and enhance the Quality Management System at NABC, ultimately reducing workmanship-related quality issues. This role leads strategic quality initiatives from planning through completion, ensuring alignment with organizational goals and regulatory requirements through the appropriate resources.

Requirements

Five to eight years of combined experience in Quality Management Systems and Project Management
Strong knowledge of company processes, culture, and organization dynamics.
Proven ability to lead large-scale initiatives and influence across all levels of the organization.
Exceptional problem-solving mindset that focuses on solutions and not obstacles
Excellent communication and leadership skills with track record of cross functional collaboration
Able to research, evaluate and implement new technologies that enhance quality systems.

Responsibilities

Program Ownership – Lead the implementation of the NABC Quality Roadmap, ensure the projects identified on the roadmap are successfully implemented on time and in alignment with strategic objectives.
Resource Planning & Engagement – a. Understand goals and objectives of each project on the Quality roadmap and prioritize completion order based on impact, difficulty, and sustainability. The timing of the various roadmap objectives might require scrutiny to ensure the project plan is well thought out and achievable. b. Identify and secure the resources required to complete each project (people, tools, technology). As the roadmap projects are highly cross functional, the position must work closely with other departments (Manufacturing, Lean, Supply Chain, Supplier Development, Engineering) to gain support and active participation to complete the quality roadmap projects. c. Build strong relationship with other departments to foster a collaborative and solution-oriented environment.
Execution – Monitor project completion status, removing obstacles putting projection completion at risk. The role will serve as the primary point of accountability for roadmap success.
Change Leadership – a. Responsible to drive adoption of the new processes and systems across the organization and ensure sustainability. b. Communicate effectively to gain buy-in and maintain momentum. c. Develop a flexible change management strategy tailored to the complexity of each project and the readiness of stakeholders. d. Approach but adapt to the various levels of knowledge and openness to change across the organization, engaging those who may be more resistant while leveraging support from those more willing to embrace change. e. Aid in establishing a culture of quality ownership across all levels of the organization.
Continuous Improvement – a. Identify opportunities for process optimization. b. Identify and evaluate technologies that will aid in the execution of the quality roadmap projects and address deficiencies within the current quality system.
Reporting & Metrics – a. Track project completion status and report any execution risks to senior leadership. b. Develop metrics of each project (as appropriate) to measure effectiveness (did Project achieve stated goals)?
Responsible to ensure all controls (ICFR Internal Controls) identified under their area of responsibility are designed and operating as outlined in the internal controls over financial reporting.
Ensure policies and processes are established and adhered to ensure goals and objectives for all regulatory and legal requirements are met including organizational quality, environmental, health & safety programs.