Quality Program Coordinator

Kaniksu Community Health • Sandpoint, ID

112d

About The Position

The Quality Program Coordinator plays a key role in advancing quality improvement, population health, and process optimization efforts at Kaniksu Community Health. This position is responsible for supporting quality projects, data collection, analysis, and reporting while collaborating with cross-functional teams to improve patient outcomes and organizational performance. The coordinator works closely with leadership and is given opportunities to develop project management, leadership, and strategic planning skills, making this role a strong pathway for future growth into management positions within the organization.

Requirements

• Bachelor’s degree is required. Business Management, Marketing, Public Health, or Medical Research degree is preferred.
• Three or more years of experience in healthcare, quality improvement, or data analysis preferred.
• Strong analytical, data, organizational, and communication skills.
• Ability to manage multiple priorities, work independently, and contribute effectively within team settings.
• Strong proficiency in Microsoft Office Suite and Excel, including Pivot Tables; experience with EHRs and reporting systems preferred.

Nice To Haves

• Interest in leadership development and growth opportunities.
• Commitment to Kaniksu Community Health’s mission of providing high-quality, patient-centered care.
• Strong written and verbal skills.

Responsibilities

• Monitor and track performance measures, including UDS, HRSA, HEDIS, PCMH, and payer quality metrics.
• Collect, validate, and submit quality data for internal dashboards and external reporting requirements.
• Coordinate patient outreach and follow-up activities to close care gaps and support population health initiatives.
• Partner with clinical and operational teams to design, implement, and evaluate process improvement projects.
• Develop reports, presentations, and training materials for providers, staff, and quality committees.
• Maintain accurate documentation of quality activities and support compliance with audits and regulatory requirements.
• Assist with staff education on quality improvement workflows, tools, and best practices.
• Provide project coordination and administrative support to the Population Health Analyst, and Process Improvement Manager.
• Gain exposure to leadership and decision-making processes, positioning this role as a foundation for advancement into management.

Benefits

• Medical, Dental, Vision, and Life insurance
• Education Assistance and Guided Career Pathways
• 4% 401K employer match
• In-house medical, dental, or behavioral health services
• Year round, affordable on-site childcare at KCH Kid’s Club

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree