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Environmental Quality Safety (EQS) professionals are agents for change, transforming processes, behavior, and culture within an organization. They act as guardians, protecting the business by identifying appropriate standards for business performance and ensuring they are met. They also collaborate closely with leaders and managers to drive quality and Environment, Health and Safety (EHS) initiatives. EQS professionals ensure that stakeholders are well served, with a focus on governance, assurance, and improvement. They are well-placed to be the effective and independent voice of the customer, contributing to broader organizational success by recognizing and addressing contributors to customer loyalty.