Mayo Clinic-posted 4 months ago
Full-time • Senior
Remote
Hospitals

Provides leadership for data analysis and quality improvement for Mayo Clinic Enterprise Quality measures and regulatory activities such as US News & World Report, CMS, Core Measures and others. Serves as primary QPA contact for data analysis/reporting. Presents Quality topics as well as data analysis/reports to leadership committees as needed. Provides leadership level analysis for strategic and operational quality driven activities from the practice. Applies basic predictive analysis for complex quality projects. May facilitate/co-facilitate quality improvement efforts and applies improvement methodologies (including lean, six sigma, TQM, human factors design, other tools/methods) to increase efficiencies, decrease costs, reduce variability, uncover cause/effect, reduce errors/defects and involve all appropriate personnel. Understands and considers both business/practice and technical needs of customers. May also provide clinical expertise and consultation to support quality measurement and analysis for specific clinical areas. Defines/documents business requirements and objectives and applies analytical thinking and discipline while collaborating with other quality team members to translate into a development and change management plan. Implements the plan with the goal of providing a quality deliverable/product or process that meets the objectives and aligns with quality standards. Acts as a change management leader for Quality Management Services, institutional and enterprise priorities. Demonstrates excellence in correspondence and in-person communication. Works in partnership with customers/stakeholders (internal/external) to develop a solid knowledge base of needs/methodologies to support both routine/ad hoc requirements and requests and ensures alignment within the organization (institutionally and at the enterprise level). Engages in performance improvement (QI) teaching and coaching in the classroom, in collaborative settings and on an individual basis as needed. Advises educational/curriculum development activities as needed. Promotes innovation across the institution/enterprise by helping teams identify ways to improve services/strategies. Independently coaches and/or manages moderate to difficult QI initiatives at the local, institutional and/or enterprise level. Demonstrates commitment to professional growth through focused continuing education, mentor relationship and peer review. Submits/publishes expertise-related articles in continuous quality improvement, scholarly, or peer-reviewed journals and/or presents at nationally-recognized conferences as opportunities arise.

  • Provides leadership for data analysis and quality improvement for Mayo Clinic Enterprise Quality measures and regulatory activities.
  • Serves as primary QPA contact for data analysis/reporting.
  • Presents Quality topics and data analysis/reports to leadership committees.
  • Provides leadership level analysis for strategic and operational quality driven activities.
  • Applies basic predictive analysis for complex quality projects.
  • Facilitates/co-facilitates quality improvement efforts using various methodologies.
  • Defines/documents business requirements and objectives.
  • Implements development and change management plans.
  • Acts as a change management leader for Quality Management Services.
  • Engages in performance improvement teaching and coaching.
  • Promotes innovation across the institution/enterprise.
  • Independently manages moderate to difficult QI initiatives.
  • Submits/publishes articles and presents at conferences.
  • Master's degree in nursing, business administration, healthcare administration, systems engineering, organizational development, human factors or similar field plus 5-7 years of relevant experience.
  • Bachelor's degree in the same fields plus 7-10 years of relevant experience.
  • Strong knowledge of data warehousing, data modeling and integration.
  • Proficiency in analytical tools such as Business Objects, Crystal Reporting, SQL Script, Tableau.
  • Technical expertise in office and process improvement tools like MS Excel, Word, Access, Project, Visio.
  • Knowledge of continuous quality/service level improvement concepts.
  • In-depth understanding of human relations, group dynamics, change management, and quality/performance improvement methodologies.
  • Excellent oral and written communication skills.
  • Ability to independently manage multiple projects and priorities.
  • Healthcare background.
  • Knowledge and experience within all shields of Mayo Clinic.
  • Certified Professional in Healthcare Quality (CPHQ) or similar Quality Certification.
  • Demonstrated ability to provide leadership for quality, data analysis and quality improvement.
  • Strong QI Project experience.
  • Quality Academy Silver/Gold designation.
  • 100% remote work.
  • Flexibility in work location within the US.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service