Quality & Patient Safety Advisor (Local / Hybrid)

Vanderbilt University Medical Center•Nashville, TN

4d•Hybrid

About The Position

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Performance Management and Improvement - QSAs Job Summary: Serves as a quality improvement advisor to provide project management facilitation, education, and data analysis for improvement of systems and processes, under occasional guidance. Facilitates the development, implementation and evaluation of organizational strategies to improve clinical quality and care, patient safety, and financial outcomes.

Requirements

Regulatory Compliance (Novice): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.
Judgement and Decision-Making (Novice): Able to make decisions effectively and accurately in an environment which may be fast-paced or changing. Considers a wide range of alternatives, including those which may fall outside of the scope of the task at hand, before making a decision.
Front of Room Facilitation (Intermediate): Helping people manage The information they already possess or can access to achieve a necessary result in a timely and collaborative manner. Guide The process and structures activities using a particular facilitation methodology without content knowledge or subject matter expertise.
Healthcare Organizational Dynamics (Intermediate): Demonstrate knowledge and impact of quality, value, and patient-centered care in the current and future healthcare landscape and continuum of care
Prioritization/ Targeted Focus (Intermediate): Distill down needed work to focus teams with limited resources on critical path, while keeping the larger picture in mind. Effectively message and focus teams on critical path in light of larger efforts.
Data Transformation into Information (Intermediate): Create and Interpret data findings through appropriate methods of data visualization. Identify opportunities for improvement, translate into improvement plans, and develop requirements to support improvement initiatives
Relationship Building (Intermediate): Develops cooperative internal and external relationships.
Improvement Methodology (Intermediate): Lead teams in quality and performance improvement methodology, including facilitating opportunity analysis, key driver diagrams, performance measure requirements, and PDSA improvement cycles (EA, FMEA, CTQ)
Identification/Evaluation for Harm Risks (Intermediate): Develop a process that identifies and reports patient safety risks, near misses, and adverse events. Integrate best practices and evidence-based mitigation strategies. Interpret and communicate findings.
Strategic Planning (Novice): The ability to define a strategy, or direction, and making decisions on allocating its resources.
Data Analysis (Intermediate): The ability to analyze data in an accurate manner.
Project Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
Time Management (Intermediate): Planning and exercising conscious control over the amount of time spent on specific activities.
Communication (Intermediate): Clearly, effectively and respectfully communicates to employees or customers.
Change Management (Intermediate): Establishes a structured methodology for responding to changes in the environment or establishing coping mechanisms for responding to changes in the workplace. Makes sound recommendations in problem resolutions. Assists in testing and quality assuring solutions.
Relevant Work Experience Experience Level: 3 years
Education: Bachelor's

Responsibilities

Collaborates with departments, interdisciplinary teams, and external entities, when necessary, to develop and implement strategies to improve care and processes ( Quality & Process Improvement ).
Navigates the organization to address and work through barriers and escalating when appropriate.
Assists department managers or other quality improvement teams in identifying, developing and monitoring outcomes.
Coordinates and facilitates patient safety event analysis of varying impact levels.
Develops and plans for process redesign.
Organizes, develops, and leads project teams.
Coordinates the incorporation of quantitative and/or qualitative evaluation measures into project requests and evaluations.
Summarizes findings to promote the prioritization of improvement initiatives.
Coordinates communication of quality management initiatives to appropriate forums.
Focuses on continuous performance improvement to support institutional quality goals.
Provides instruction and consultation to teams within department to advance education and improve internal processes.