Quality Outcomes Specialist - St. Rita's Medical Center
About The Position
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Primary Function/General Purpose of Position The Quality Outcomes Specialist ensures the delivery of high quality, excellent care that meets or exceeds regulatory standards and requirements and payor expectations, as well as assisting the organization to successfully achieve organizational objectives for quality and patient safety. This role participates in quality reviews, reporting and performance improvement.
Requirements
- Current RN License in the state in which they are working or covered by compact (required)
- 2 years of clinical experience (required)
- Analyzing data and information
- Acquire data and information
- Use of privileged or confidential information
- Project management
- Process Improvement
- Healthcare Quality
- Professional Nursing
- Collaboration
- Problem Solving
- Patient Safety
- Risk Management
- Conduct Surveys
- Attention to detail
- Critical thinking
- Communication with all levels of the organization
- Communication with patient families
- Team work
- Team building
- Conflict resolution
- Active listening
- Relationship Building
- Leadership
- Data Interpretation
- Lean Six Sigma
Nice To Haves
- Certified Professional in Healthcare Quality (CHPQ) - National Association for Healthcare Quality (NAHQ) or other related Quality certification (preferred)
- Bachelor's degree in Nursing (BSN) or other healthcare related field (preferred)
Responsibilities
- Participates in the evaluation, monitoring and compliance with internal and external requirements.
- Supports regulatory, accreditation, and certification surveys in successful completion.
- Prepares and submits quality reports as required by external agencies and payors.
- Facilitates and supports the quality, patient safety, and performance improvement committee infrastructure.
- Provides support for organizational quality, patient safety, and performance improvement committees and projects as needed.
- Supports Medical Staff Quality and Peer Review.
- Promotes practices that detect, mitigate or prevent harm using highly reliable tools to improve patient safety and provide a just culture to include event reporting, participating in root cause analyses, and collaboration with leadership to identify high risk areas
- Participates in performance/process improvement activities utilizing data analytics to achieve organizational goals and objectives.
- Supports compliance with voluntary, mandatory, and contractual reporting obligations using data analytics and analysis
- Facilitates provider performance review activities through the peer review, ongoing and focused professional practice processes
- Utilizes change management principles to guide performance and process improvement.
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
