Quality Operations Specialist, Fulfillment

Cart.com

79d

About The Position

As a Quality Specialist, you’ll support the Quality and Compliance function within a fulfillment center by owning documentation workflows, assisting with audits, and helping ensure operational compliance with cGMP standards. This is a hands-on role designed for someone who is detail-oriented, organized, and passionate about driving operational excellence through consistency and compliance.

Requirements

• 1+ years of experience in quality, documentation, inventory control, or compliance support within a warehouse, cold storage, or manufacturing environment (or relevant education as substitution for experience).
• Familiarity with Good Documentation Practices (GDP), cGMP, NSF, or regulatory environments is preferred.
• Experience with Microsoft Excel, SharePoint, and document control systems.
• Strong organizational and time management skills.
• Comfortable working in cold environments (-20°C to -90°C) for short periods of time if needed.

Nice To Haves

• Exposure to 21 CFR 210/211 compliance environments.
• Experience supporting CAPA, root cause analysis, or audit preparation.
• Interest in pursuing a career in Quality or Compliance within fulfillment or pharmaceutical operations.

Responsibilities

• Support 2 distribution centers working onsite in both on different days, depending on business needs.
• Support document control processes including SOP updates, audit trails, and compliance logs.
• Maintain and archive quality documentation in accordance with 21 CFR 210 & 211 and internal standards.
• Assist with internal audits, quality checks, and facility inspections.
• Monitor and record temperature logs and other environmental data.
• Support CAPA (Corrective and Preventive Action) processes by tracking action items and maintaining documentation.
• Partner with Quality Supervisors and Operations team to uphold compliance standards and maintain documentation accuracy.
• Assist in the preparation of audit materials and respond to documentation requests from internal and external auditors.
• Provide clerical and operational support for the Quality department’s training programs, including sign-off tracking and new-hire onboarding checklists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees