Quality Operations Specialist, Fulfillment

Cart.com

78d • Onsite

About The Position

Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Onsite: This position is open to applicants or individuals who are located in or around Florence,NJ or Bethlehem, PA and able to work onsite in these fulfillment centers. This role will be working in both the NJ and PA facilities on different days based on business needs. Additional travel expenses to support both facilities will be covered. The Role: As a Quality Specialist, you’ll support the Quality and Compliance function within aa fulfillment center by owning documentation workflows, assisting with audits, and helping ensure operational compliance with cGMP standards. This is a hands-on role designed for someone who is detail-oriented, organized, and passionate about driving operational excellence through consistency and compliance.

Requirements

• 1+ years of experience in quality, documentation, inventory control, or compliance support within a warehouse, cold storage, or manufacturing environment (or relevant education as substitution for experience).
• Familiarity with Good Documentation Practices (GDP), cGMP, NSF, or regulatory environments is preferred.
• Experience with Microsoft Excel, SharePoint, and document control systems.
• Strong organizational and time management skills.
• Comfortable working in cold environments (-20°C to -90°C) for short periods of time if needed.

Nice To Haves

• Exposure to 21 CFR 210/211 compliance environments.
• Experience supporting CAPA, root cause analysis, or audit preparation.
• Interest in pursuing a career in Quality or Compliance within fulfillment or pharmaceutical operations.

Responsibilities

• Support 2 distribution centers working onsite in both on different days, depending on business needs. Additional travel expenses to support both facilities will be covered.
• Support document control processes including SOP updates, audit trails, and compliance logs.
• Maintain and archive quality documentation in accordance with 21 CFR 210 & 211 and internal standards.
• Assist with internal audits, quality checks, and facility inspections.
• Monitor and record temperature logs and other environmental data.
• Support CAPA (Corrective and Preventive Action) processes by tracking action items and maintaining documentation.
• Partner with Quality Supervisors and Operations team to uphold compliance standards and maintain documentation accuracy.
• Assist in the preparation of audit materials and respond to documentation requests from internal and external auditors.
• Provide clerical and operational support for the Quality department’s training programs, including sign-off tracking and new-hire onboarding checklists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees